UGRD > HUMCTR > 425

Case Management

Description:
This instructional offering addresses current practice and policy for workers assuming multiple and conflicting roles posed by case management with consumers of human services. Case management functions include client screening, risk assessment, care planning, implementation, monitoring, reassessment, of the service plan. Case managers seek to support client self-determination but are also charged with controlling costs and rationing services causing ethical dilemmas for workers. We will examine best practice guidelines for case management and apply theory to practice. We will examine case management from the perspective of the consumer, practitioner, other providers and the service system. A major focus of this class is the critical examination of case management practice in mental health/mental retardation service, DSS, elder services, and criminal justice settings. This highly interactive class will involve lecture class discussion of anonymous case vignettes of consumers at risk drawn from the field, reading response assignments, writing response assignments, interviewing in the field, a final oral presentation and paper applying theory to practice, and a final assessment.

Section	Class Number	Weekly Schedule	Time	Instructor	Location