Home › Academics › McCormack Graduate School of Policy and Global Studies › Faculty & Administration › Joshua Jacks

Faculty & Staff

Areas of Expertise

Mediation, mediation training

Degrees

Graduate Certificate, Dispute Resolution, University of Massachusetts Boston
BA, Dispute Resolution, University of Massachusetts Boston

Professional Publications & Contributions

• Joshua Jacks, Matt Schweisberg, Douglas Thompson, and Elissa Tonkin; “Exit Strategies: Typology & Tips” NY Dispute Resolution Lawyer, volume 3, number 1 (spring 2010), a publication of the Dispute Resolution Section of the New York State Bar Association
• 
  Fall 2009: US EPA Region One International Conflict Resolution Day Brown Bag Lunch. Boston, MA , October 15, 2009. “SOME LIKE IT HOT: A warm conversation with a gathering of accomplished mediators about handling the kind of heated situations that paralyze and unnerve most of us.”
• 
  Spring 2009: American Bar Association Eleventh Annual Section of Dispute Resolution Spring Conference. New York, April 16-18, 2009. “Exit Strategies: When and How to End a Process Well.”

Additional Information

Joshua Jacks is an accomplished mediator who has been practicing in the Boston area since 1981. As a member of the program's clinical faculty, he demonstrates mediations and supervises students enrolled in the mediation internship.

He also currently serves as the director of Metropolitan Mediation Services, a community mediation program serving Greater Boston and previously directed the Cambridge Dispute Settlement Center (now the Community Dispute Settlement Center) in Cambridge, MA.

From 2003-2007, he was the Massachusetts mediator for a national program of mediation in quality of care disputes between Medicare providers and beneficiaries. For three years he mediated residential eviction matters for a Massachusetts homelessness prevention program. He has provided training to local, state, and federal agencies, including the US EPA, Federal Executive Board, Massachusetts Housing Courts, and Boston area fire and police departments. In the 1980s, he mediated and served on the advisory board of the pioneering Children’s Hearings Project, a program addressing conflicts between parents and their adolescent children.