VISA® Corporate Travel Card Travel & Emergency Assistance
Medical Referral Assistance
- Referral assistance to help you find the medical assistance you need
- Communication coordination between you, your family and your doctor at home
- Emergency funds to cover your medical expenses and transportation
- Evacuation assistance if you must be moved to medical facilities in another country
- Prescription acquisition to secure the medication you need promptly
Travel Assistance
- Pre-trip planning provides information about health precautions, weather reports, currency exchange rates, visa and immunizations
- Emergency message service available toll free 24 hours a day, can retain and relay emergency messages for travelers
- Valuable documentation delivery-transport critical documents which may have been left at home or elsewhere
- Foreign language translation provide telephone assistance in all major languages and helps find interpreters, if available
- Emergency Ticket Replacement arranges replacement of lost or stolen tickets by booking emergency tickets for airport or terminal pick-up or for delivery to your location
Legal Referral Assistance
- Advancement of funds
- Bail bond assistance and follow-up
- Referral Assistance can arrange contact with English speaking attorneys, US embassies or consulates. The VISA® Assistance Center will maintain communication with you, your family and your business associated until your legal issues are resolved.
Emergency Roadside Assistance
- The VISA® Assistance Center will provide assistance if you need services such as a jump-start, tire change or tow. The service covers personal cars as well as rental cars. In most cases, help should arrive within 30minutes.
Emergency Card & Cash
- The VISA® Assistance Center will issue an emergency replacement card within 24 hours in the US and usually within one business day when your are traveling overseas. If you need funds before the card is replaces, the Center will arrange for expedient delivery of emergency funds.
The Emergency Travel Assistance Services are provided at no additional charge as part of your VISA® Corporate Travel Card benefits, whenever you are more than 100 miles away from home.
The VISA® Travel Assistance Services Provide assistance and referrals ONLY: You are responsible for the cost of any medical, legal, transportation, cash advances or other services or goods provided.
For information regarding account information (e.g. balances, charge authorization, billing inquiry, lost/stolen card reporting), cardholders should contact U.S. Bank Customer Service at (800) 344-5696.