• About
  • About UMass Boston
  • Directions/Parking
  • Directory
  • Institutional Research
  • Job Opportunities
• Academics
  • College of Liberal Arts
  • College of Management
  • College of Nursing and Health Sciences
  • College of Public and Community Service
  • College of Science and Mathematics
  • Graduate College of Education
  • John W. McCormack Graduate School of Policy Studies
  • Division of Corporate, Continuing and Distance Education
  • Academic Advising
  • Office of International and Transnational Affairs (OITA)
  • General Information
  • Graduate Studies
  • Healey Library
  • Online Courses
  • Undergraduate Studies
• Admissions
  • Admissions Office
  • Admissions Status
  • Graduate
  • Undergraduate
• Athletics
• Library & IT
  • Library
  • Information Technology
• Research
  • Office of the Vice Provost for Research
  • Office of Research & Sponsored Programs
  • Venture Development Center
  • Institutes & Centers
• Chancellor
• Administration

:: IT Services by Categories

Telephone & Blackberry

IT Service Desk (ITSD) provides telephone services to faculty and staff. Services are provided to locations on and off campus. In addition Blackberry and iPhone services are also available.

  Blackberry/Mobile Devices

•   Blackberry and iPhones-About
•   Blackberry, iPhones, and Cell Phones – Policies and Procedure
•   Blackberry- “Setup & Support” and check content links
•   Cell Phones-Policies and Procedure
•   Mobile Device - Ordering Information
•   Mobile devices while traveling abroad

  Request/Change/Move Telephone Services

•   Voicemail - Department Mailbox Greetings
•   Voicemail-Set up guide

  Resetting Voicemail Password

  Setting up Voice Point / Conference Call

•   Conference Call Services