Anti-virus tips for Prevention and Protection
- Do not open any files attached to an email from an unknown, suspicious or untrustworthy source. Please exercise common sense.Do not answer any emails that look like they are from your system adminstrators, if it looks like the email is asking for senstive or personal information. No Systems Adminstator will ask you for you password or any other sensative information.
- Do not open any files attached to an email unless you know what it is, even if it appears to come from a friend or someone you know. Some viruses will replicate themselves and spread through email. Confirm that your contact really sent an attachment, if you think that the subject or content look suspicious.
- Do not open any files attached to an email if the subject line is questionable or unexpected.
- Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered spam because they are unsolicited messages that clog up the inboxes and networks.
- Do not download any files from strangers.
- Do not click on any offer that claims you might be a winner.
Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site.
Update your anti-virus software regularly. You can schedule your computer to do this automatically. You should also keep your spyware and malware protection up to date. Running once and forgetting about the software is as bad as not having it on the computer!
Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer. Also periodically check your back ups to make sure that they are still a good copy.
When in doubt, always err on the side of caution and do not open, download, or execute any files or email attachments. One mistake can cost you hours of lost work.
The Mac antivirus software is located on the APPS server. The license for the University's antivirus software covers only University owned computers that are connected to our wired network.
Go to Finder> Click on GO>Click on Connect to Server (Last choice in drop down menu).
- Type in smb://apps.umassb.net
- Click on connect
- The Username and Password is your Email username (first.last) and password.
- Click on connect
You want to mount MacDist volume.
- Click on the folder labeled Virus Protection
- Follow the instructions in the ReadME in the antivirus software.
Chose the version of antivirus software that your machine will support. There are several choices. If you have any questions, please call the IT Service Desk at 617-287-5220 or Email them at email@example.com. You can also drop by the IT Service Desk on the 3rd floor of the Healey Library (090-03-007).
There comes a time, no matter how careful you are, your poor computer catches something from the Internet.
Below are a few links to companies that have virus removal tools. Listing these links does not mean that IT or anyone in the university advocates any of these companies.
Most of the companies charge for their product. These links are to free virus repair and removal tools from these companies.