WISER Help for Staff
There are several ways to get help accessing and using your faculty WISER account. Please use the following instructions and tutorials.
Quicklinks Navigation Guides
Use these for help finding your way through the menus:
WISER Tutorials for Staff
Learn to use WISER by clicking on a navigational guide to each module to view an online, interactive tutorial, called a UPK.
|Online interactive tutorials covering WISER functions. Be sure to allow pop-ups. Read the instructions first.|
Please note: the student administration system is used by UMass Boston, Dartmouth and Lowell, so the tutorials contain sample data from all three campuses.
|Module Topic||UPK Player|
|Student Administration 9.0 Fundamentals|
|Running Reports and Using Report Manager|
|Recruiting and Admissions|
On-line tutorial in Student Self Service UPK:
Click on + to expand UMass SA 9.0 Student Self Service
Click on + to expand Financial Aid/Campus Finances
Click on Revoking Student's Direct Deposit
Click on Try It button at top right.
Return to WISER home page.