- What is my Student Email address and password?
- How do I access my Student Email account?
- What is my Faculty/Staff Email address and password?
- How do I access my Faculty/Staff Email account?
- What is my WISER User ID and Password?
- How do I access my WISER account?
- What is my WebCT username and password?
- Spyware / Virus protection
- Printer Problems
- What training workshops are being offered
- Microsoft Windows Vista
- Using Full Outlook from Home
- View Our IT Training Videos
- Outlook 2003 mailbox clean-up
1. What is my Student Email address and password?
Once you are enrolled in classes, a student email address will be automatically assigned to you.
Your Student Email address is based on your first and last name, and also uses a number to allow various email addresses for students with the same name.
Most likely, your email address is: firstname.lastname001@umb.edu
If you have a punctuation mark in your name, (O’Neil, Cathèll, Williams-Smith) it might have been omitted from the email address.
If you have a long name, some of the letters of your last name may have been cut off. For example, Christopher Colombus’s email address would be Christopher.Colom001@umb.edu. (The maximum amount of characters before the @ symbol is twenty).
If you have a fairly common name, it is possible that instead of “001” your email address will use “002,” “003,” etc.
To verify your Student Email address, log in to WISER by visiting http://wiser.umb.edu. For information on logging into WISER please see FAQ #6. In WISER, you will be able to find your email address information under the “Personal Portfolio” folder.
Your Student Email password depends on whether or not this is your first time logging in to Student Email.
If this is your first time logging in to your email account, your password is the first two letters of your last name (the first letter capitalized, the second one lowercase) followed by your birthdate in this format: MMDDYYYY.
Example: If Wolfgang Mozart, born on January 27, 1756, had an email account, his password would be Mo01271756.
If this is NOT the first time you are logging in, click on the link “Change your password: Click here” and change it to something new. You do not need to know your old password to do this.
2. How do I access my Student Email account?
Go to webmail.umb.edu and log in, use your Username and Password. Your Username is the first part of your email address: “firstname.lastname00#” Do not type “@umb.edu” in your Username.
You can also access the student email through the main UMass Boston webpage. Go to http://www.umb.edu. Place the mouse cursor on “Students” in the main menu. Click “Student Email” in the drop-down menu.
The Student Email website will not work if you are using Version 7 of Internet Explorer.
To determine your Student Email address and password please see, FAQ #1.
3. What is my Faculty/Staff Email address and password?
Your Faculty/Staff Email address is most likely firstname.lastname@umb.edu. Please verify this with your department chair.
If you have a punctuation mark in your name, (O’Neil, Cathèll, Williams-Smith) it might have been omitted from the email address.
If you do not yet have a Faculty/Staff Email account, please fill out theMS Exchange Email Request Form found on the IT Forms Page and submit it at the Information Technology Office in the Quinn Administration Building, First Floor, Room 12. Please allow at least three business days for your account to be created and a password assigned.
Your Faculty/Staff Email password cannot be given through this website. To determine your password, please come in person to the Information Technology Office in the Quinn Administration Building, First Floor, Room 12. Do NOT forget to bring your UMass Boston I.D. Card.
4. How do I access my Faculty/Staff Email account?
The best way to access Faculty/Staff Email account is through Outlook on your computer. If you are unsure about how to set-up Outlook, please contact the IT Helpdesk at helpdesk@umb.edu, or 617-287-5220. They will be able to walk you through the process.
You may also access your Faculty/Staff Email account over the internet at <a href=“http://email.umb.edu”>email.umb.edu</a>.
Click on “LOG ON.”
Enter your Domain\username and password.
Select either “Public or shared computer” or “Private computer” depending on your preference and what computer you are using.
Click the “Log On” button.
Your Domain\username will be compservdom\firstname.lastname
Be sure to put a backslash ( \ ) and not a forward slash ( / ).
To determine your Faculty/Staff Email address or password, please see FAQ #3.
5. What is my WISER User ID and Password?
If you are a student, once you have been accepted to UMass Boston and you have paid your Matriculation Fee, a WISER account will be set up for you.
If you are an employee (faculty or staff), it may take a while after being hired to set-up your account. Check with your department chair to be sure this is being taken care of.
Your WISER User ID can be found at the WISER homepage at .
Scroll down and click on one of the three “Log on to WISER” links depending on your status (Student, Faculty, or Staff and Administration).
At the log-in page that says “PeopleSoft8,” click on “ID Lookup Tool.”
Fill out the requested information and click “Get ID.”
Your WISER User ID will appear as UMS########.
The “UMS” must always be capitalized.
This is also your UMass Boston ID number.
Your WISER Password depends on whether or not this is your first time logging in to WISER.
If you are using WISER for the first time, your Password is the first two letters of your last name (the first letter capitalized, the second one lowercase) followed by your birthdate in this format: MMDDYYYY.
Example: If Wolfgang Mozart, born on January 27, 1756, had an email account, his password would be Mo01271756.
If this is NOT your first time logging in to WISER, please contact the IT Helpdesk at helpdesk@umb.edu, or 617-287-5220 during normal business hours and they will reset your Password for you.
6. How do I access my WISER account?
To access WISER, go to the WISER homepage http://wiser.umb.edu.
Scroll down the page until you see the “Logging On” Options.
Select either “Student Log-on to WISER,” “Faculty Log-on to WISER,”
or “Staff & Administration Log-on to WISER,” depending on your status.
This will bring you to the log in page.
Log in using your User ID and your Password. To determine your User ID and Password, please see FAQ #5..
7. What is my WebCT username and password?
WebCT is used to conduct online courses. To access WebCT, go to boston.umassonline.net.
To log in to WebCT, use your username and password.
Your WebCT username is your Student ID number (also your WISER username). It will begin with the letters UMS. Example: UMS00123456.
To determine your WebCT username, go to the WISER homepage http://wiser.umb.edu.
Scroll down and click on one of the three “Log on to WISER” links depending on your status (Student, Faculty, or Staff and Administration).
At the log-in page that says “PeopleSoft8,” click on “ID Lookup Tool.”
Fill out the requested information and click “Get ID.”
Your WISER username will appear as UMS########.
The “UMS” must always be capitalized.
This is also your UMass Boston ID Number and your WISER username.
Your WebCT password depends on whether or not this is your first time logging in to WebCT.
If you are using WebCT for the first time, your default password is boston, all lowercase. Once you login in with the username and password, change the old password (boston) to a custom password that is at least 7 total characters.
If this is NOT your first time logging in to WebCT, use the “Forgot your WebCT password?” link on the WebCT homepage, which is boston.umassonline.net. Your password should be sent to your school-assigned email address (Student or Faculty email address).
Viruses and spy ware protection at the IT services at UMB is primarily provided for University computers only. Please see the Virus Protection area of UMass Boston IT for further details.
For university-owned local/network printers, we provide diagnostic, trouble-shooting, and repair services. Also, we set up local/network printers as requested. Please call helpdesk at ext 7-5220 or email to helpdesk@umb.edu for assistance.
10. What training workshops are being offered?
There are training workshops (for both staff and students) offered for the month of February and initial days of March, 2007. Following is schedule of the workshops taking place this semester. Contact the person in-charge of the respective workshop for any questions.
See the schedule of training workshops.
Get information on this major release of the Microsoft operating system http://www.umb.edu/it/hwsw/vista.html
Get instructions on how to set up full Outlook to access your emails off-campus http://www.umb.edu/it/help/outlookhome.html
Choose from a list of IT Training videos and get online tutorials on how to do things such as: Reset Passwords, Wiser Login Setup, Student Email Forwarding... and more.
14. Outlook 2003 mailbox clean-up
Do you know how big your mailbox is? What is the default size limit of an Outlook/Exchange mailbox? How much e-mail are you storing? What happens when you're near the limit? It's important to understand the answers to these questions so you aren't prevented from sending and/or receiving e-mail. Click here for details.