FAQ: Microsoft Outlook
Web E-Mail
OWA URL
http://email.umb.edu
You will have a choice of Public or Private session. The Private session will allow your session to stay alive for 60 minutes before timing out. The Public session times out in 10 minutes. Just having a window open or composing a message is not interacting with the server! You have to be refreshing the screen; sending email; receiving email; changing folders, etc. to actually send data to/from server!!
If you are using Internet Explorer you'll have a choice of Premium or Basic client (non IE browsers only get Basic). The Premium client has all the OWA features included. Basic has less OWA features but is faster so would be a good choice for Internet Explorer users with a slow internet connection.
Logging in with your Email Address
If you are unable to login in OWA with your email address please contact Helpdesk.
Rules in OWA
Server rules are run on the server when you e-mail arrives so will execute no matter what client you are running. Client-rules run only when e-mail arrives while you are using that client. The ability to see and edit server rules has been added to OWA 2003. If a server rule is grayed out in your list of Rules in OWA then it is still working but you just cannot edit it with OWA (Example: Any rule which includes an "exception" will be grayed out in OWA Rules listing). At some point in the future Microsoft will likely increase the power of this feature.
Common Problems
- With Internet Explorer you should add the UMB web server to your "Trusted Sites" and/or
- Enable cookies
- Enable JavaScript
- Enable ActiveX