Resetting Your WISER Password
If you are having problems logging on to WISER and your password needs to be reset, this is done by the Help Desk staff. Contact the Help Desk at 617-287-5220 or visit the IT Service Desk at the Information Technology Offices in the Quinn Administration building on campus.
Student & Faculty Self Service:
Normal Hours of Operation:
Sun. - Sat. 2:00 a.m. - Midnight
Staff/Administration:
Normal Hours of Operation (production and reporting):
Sun.– Friday 2:00 a.m. - 9:00 p.m.
Sat. 2:00 a.m. - 7:00 p.m.
Times are subject to change. Additional scheduled downtime, usually limited to Sat. and Sun., will also be posted here.
Minimum Supported Web Browsers:
- Internet Explorer v6 (PC) (recommended)
- Netscape Communicator v7.2 (Mac)
WISER Quick Links:
