The IT Service Desk can assist faculty, staff, and students with passwords for UMB email, WISER, Blackboard, wireless networking, and other services that utilize our single signon authentication (Active Directory/email username and password).
This service is available during working hours and via phone or walk-in only. No passwords can be reset by email.
Be sure to take advantage of our self-service password management system for faster service. You can find full instructions here:
Monday to Friday 8 a.m. to 5 p.m.
Full instructions: http://www.umb.edu/it/getting_services/email/#password
Walk-in: Healey Library, 3rd floor
Phone: +1 (617) 287-5220
No email requests will be processed by email.