Massachusetts Office of Public Collaboration

at the University of Massachusetts Boston

Parent Mediation Program

With federal funding through the MA Dept of Revenue, since 2008 MOPC has been operating the Parent Mediation Program to resolve child access, visitation and parenting plan disputes for MA families, with a particular focus on military families and veterans. The goal of the program is to increase parenting time for children in non-intact families, specifically children in never-married, divorced or separated families, and promote cooperative parenting and increased understanding of children’s needs and interests. The program is administered by MOPC in partnership with five community mediation centers across the state.

Program Brochure
Program Information Sheet

A program for parents who are no longer able to live together, but still have to co-parent. Mediation allows you the opportunity to discuss how best to arrange your ongoing co-parenting arrangement.

Children whose parents no longer live together generally fare best when they have ongoing involvment from both parents. Establishing a parenting time schedule is an area where parents often experience conflict, as it has to fit the needs of the children and both parents. Children's needs change as they grow older. Parents' circumstances change too over time, and they may need help putting workable plans together. Children adjust more easily to change (in routines) if their parents work together to develop healthy ways of communicating, resolving problems, and reducing conflict.
The Parent Mediation Program has been created to resolve child access, visitation and parenting plan disputes for families in Massachusetts. This program is administered by the Massachusetts Office of Public Collaboration (MOPC), and mediation services are provided by five community mediation centers from across the state.

Parent Mediation Program Brochure

Who can participate?

The program is available for parents (biological and/or adoptive) who no longer live together, or who currently reside together but have a desire to move apart. At least one parent must be a Massachusetts resident (the other parent must be able to attend the session).
The mediation will focus on the parenting time, access, and visitation but may also involve other issues. The parents, and other persons both parents feel need to be there, should attend the mediation session. Children are not usually included in mediation unless both parents feel that older children would benefit from participating.

What is mediation?

Mediation is an informal way to resolve disagreements. It promotes communication and co-operation.  A neutral person, the mediator, helps those involved better understand the issues, explore creative solutions, and reach agreements that are acceptable to both parents.  The mediator does not tell people what to do or make judgments about who is right or wrong.  The decision-making stays with you where it belongs.  People are more likely to comply with an agreement that they themselves negotiated.  Mediation is voluntary, collaborative, and flexible.  It is also confidential (Massachusetts General Law c.233, s.23C).

Parent Mediation Program Information Sheet

Benefits of mediation

• Mediation is usually less costly than going to court, both financially and emotionally.
• Mediation allows parents to retain control over the decision-making process.
• Mediation is private and informal.
• Mediation allows parents to create a parenting plan that best fits their needs and the needs of their children.
• Most people find that mediation helps to reduce hostility and support relationships.

What does mediation cost?

Because of grant funding, there is not cost for the first six hours of mediation when discussing parenting plan, access and visitation issues. If other issues are part of the mediation (e.g. full divorce), fees may be charged when discussing those issues.

About the community mediation centers

The following five community mediation centers provide mediation services for the Parent Mediation Program:
• Community Dispute Settlement Center
• Framingham Court Mediation Services, Inc.
• The Mediation & Training Collaborative
• North Shore Community Mediation, Inc.
• Quabbin Mediation

The community mediation centers provide a range of free or low cost mediation services in their local communities and courts. The centers focus on resolving conflicts in families, homes, schools, neighborhoods, and small businesses.

In the Parent Mediation Program, the centers schedule mediation, assists parents in preparing for the mediation, assign and supervise mediators, mediate and follow up with participants.

Parent Mediation Program contact:

Mette Kreutzmann, Program Manager
Massachusetts Office of Public Collaboration (MOPC)
University of Massachusetts Boston
100 Morrissey Boulevard, M-1-627
Boston, MA 02125
Telephone: (617) 287-4041; Fax: (617) 287-4049
mette.kreutzmann@umb.edu

Community Mediation Center​ Links:

Community Dispute Settlement Center: www.communitydispute.org
Metrowest Mediation Services, Inc.: www.metrowestmediationservices.org
The Mediation & Training Collaborative: www.communityaction.us/conflict-resolution.html
North Shore Community Mediation, Inc.: www.nsmediation.org
Quabbin Mediation: www.quabbinmediation.org

Other Resources:

Parental Resources: Department of Revenue, Child Support Enforcement