October 1998
October 1998
During spring semester, 844 students responded to a survey to assess the services provided by the Office of Student Life, Athletics, Health Services, and the UMass Boston Day Care Center&emdash;all services for which students pay fees. The vast majority indicated that they were "satisfied" or "very satisfied" with the services they received or the activities in which they participated.An overwhelming majority of respondents indicated they felt it was "very important" or "important" for the University to continue to offer the same level of services even if it meant that students would incur the increased cost of doing so.
Conducted by the Division of Student Affairs with the assistance of the Office of Institutional Research, the survey was developed and designed to measure both satisfaction level and willingness to support fee-based operations of the division. Over a period of seven days in early May, surveys were distributed to students campus-wide and at the four points of service.
An analysis of the surveys revealed several other key points. First, the rankings of "very satisfied" and "satisfied" extended to all four areas.
A higher percentage of female respondents than male respondents indicated that they considered it to be "very important" that the University continue to provide these Student Affairs services. This was the result in all areas except athletics.
Two areas were determined to warrant further study. The sample profiled did not reflect the graduate student population. Additionally, more accurate data on day care is needed. Most respondents were not users of the day care services.
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