ADA Grievance Procedure
STUDENT
The grievance procedure for a student who feels that the accommodations received were not adequate or in violation of the university policies should follow the directions for grievance on the Ross Center website. That grievance procedure details the contact information and steps to be taken with Carol DeSouza, Director of ADA Compliance (617-287-7626 or carol.desouza@umb.edu) .
EMPLOYEE
The grievance procedure for an employee who feels that the accommodations received were not adequate or in violation of the university policies should contact Carol DeSouza, Director ADA Compliance Carol DeSouza (617-287-7626, or carol.desouza@umb.edu).
