Conflict Resolution, MA

Are You Ready to Solve Problems and Create Opportunities?


Only here can you...

  • Mediate: Work within the court system to develop restorative justice options for juvenile offenders. 
  • Facilitate Racial Dialogues: Engage with local community leaders to facilitate ethnic and racial dialogues in the wake of the 40th anniversary of the busing crisis in Boston. 
  • Negotiate Workplace Conflicts: Design conflict management systems for your organization or business.

Explore the practice, design, and evaluation of a variety of conflict management and resolution applications. Learn nonviolent, collaborative resolution methods, including mediation, facilitation, negotiation, dialogue, and consensual decision making. 

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This interdisciplinary, master's degree program offers afternoon, evening, and weekend classes to accommodate working professionals.

Our alumni apply their skills in such varied fields as business, education, elder care, environmental sciences, public policy, health care, human resources, labor relations, law and law enforcement, ministry, and both public and private sector management.  

Courses are aimed to help students understand the causes and characteristics of conflict offering concentrations in organizational conflict and international conflict.

Learning Outcomes:

  • Gain a thorough grounding in the theory of conflict and its resolution.  Explore the social, psychological, political, structural, and cultural factors which give rise to conflict and shape its course.
  • Understand the effects of different types of conflict on people and the relationships among them. 
  • Develop skills in the practice, design, and evaluation of a variety of conflict management and resolution applications relevant to a broad range of contexts and group sizes. These skills include nonviolent, collaborative resolution methods, such as mediation, facilitation, negotiation, dialogue, organizational change and consensual decision making. 

See Also 

Picture of students talking and text that says Conflict Resolution, Human Security, and Global Governance: Interdisciplinary approaches to r

Conflict Resolution, Human Security, and Global Governance Brochure

See what we do and learn about our graduate programs, our research centers, and our faculty at a glance. Read More 

Restorative Justice Retreat, mediation at the prison in Norfolk, Mass.

By talking, inmates and victims make things 'more right' Read More 

Student works to facilitate interreligious dialogue

Modupe Oshikoya,is helping to develop essential systems for predicting and resolving violent conflicts between Muslims and Christians Read More 

Design of Conflict Resolution System in the Workplace:

Student Master's Paper: Creating a system for the resolution of conflict in an organization, understanding the dynamics, culture, structure and resources of the organization as well as the nature, sources and types of conflicts experienced Read More 

Why UMass Boston?

Picture of two UMass Boston students talking along the UMass Boston waterfront, with the city's skyline behind them.

Boston Slideshow

Why UMass Boston?

The proximity of the UMass Boston campus to downtown and the water make it an ideal location.

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