Student Support Services
(Almost!) Everything You Wanted to Know but Didn't Know Where to Look
Your First Steps ("The Basics"): Academic calendar, Directions, Maps, Parking, Student ID, and more
Your Network of Support: Registrar, Graduate Student Assembly, Career Services, International Student Office, Disability Services, and more
Your Class Work and Research: Computer labs, Library, Writing Center, Statistics help, and more
Your Finances: Financial Aid, Assistantships, Grants, Loans, Fellowships, and Student Employment
Your Health: Athletics, Health Services, Insurance information, Mental Health Counseling
Your Home: Finding housing in Boston, UMass Boston's Student Housing Office, Find a Roommate
Your City: Boston: About Boston
Your First Steps
General campus service hours of operation: Campus Center, dining, bookstore, parking, shuttle bus, Quinn Graphics copy center
Bookstore: Location: Campus Center, 1st Floor; 617.287.5090
Getting a Student ID Location: Campus Center, Room 3401 (in the Student Activities & Leadership Office)
Getting a Student Email account: The Registrar's office will mail account information to new students.
Parking and transportation
- Costs and passes
- Directions to campus
- Handicapped and Van-accessible parking
- On-campus parking
- Parking map
- Public transportation including hours of the free shuttle bus from the subway to campus
WISER is the web-based, self service system used by the students, faculty and staff at the University of Massachusetts Boston. Students can access information regarding their account and use online features to update and maintain their personal, academic and financial information.
Your Network of Support
OneStop Center - Location: Campus Center, Upper Level, Room 120
The One Stop is just that --the one-stop shop for walk-in services and queries about registration, billing and financial aid matters. If they cannot help you, they will direct you to the Registrar’s Office, Bursar’s Office, or Financial Aid Office for further assistance.
Bursar’s Office - Location: Campus Center, 4th Floor, Room 04300; 617.287.5350
Career Planning, Career Services Office - Location: Campus Center, 1st Floor, Room 1300; 617.287.5519
Disability Services, Ross Disability Center - Location: Campus Center, Upper Level, Room 211; 617.287.7430
Adaptive Computer Lab - Location: Lab Healey Library, Upper Level, Room 032; 617.287.5227
Financial Aid: See Your Finances section below
Graduate Student Assembly (GSA) Location: Campus Center, 2nd Floor, Room 2403, 617.287.7975
Health Services: see Your Health section below
Registrar’s Office - Location: Campus Center, 4th Floor, Room 4200, 617.287.6200
Your Class Work and Research
Blackboard Course Management System for online and hybrid courses
Code of Student Conduct: See sections VI ff on Academic Honesty
All three McCormack Grad School academic departments have their own computer labs; please consult staff for location and access.
Graduate students lab: Graduate Research Center (GRC) - Location: Healey Library, 5th Floor
Healey Library - Location: accessible from the second floor catwalk between the Quinn Administration Building and the Science Center, in the middle of campus. 617.287.5900
Institutional Review Board (IRB) Location: Office of Research and Sponsored Programs, Quinn Building, 2nd Floor; 617.287.5370
Plagiarism See Section VI of the Code of Student Conduct on Academic Honesty
Reading, Writing, Study Strategies Center - Location: Campus Center, 1st Floor, Room 1313; 617.287.6550
Statistics Support - Location: Healey Library, 5th Floor, Room 0001, 617.287.5241; email: email@example.com
Financial Aid (aka Student Financial Management Office) - Location: Campus Center, 4th Floor, Room 4300; 617.287.6300
Hours of operation: Monday – Thursday: 8:00 a.m. – 6:00 p.m., Friday: 10:00 a.m. – 4:00 p.m.
Counselors are available by appointment.
Also, staff at the OneStop Center is well versed on financial aid awards.
(Location: Campus Center, Upper Level, Room 120)
Assistantships, grants, loans, and federal work study
Fellowship Advising Location: Campus Center, 1st Floor, Room 1412 (Honors Area); 617.287.5220;
Get assistance to prepare high quality applications for competitive external fellowships and scholarships such as the Fulbright, Marshall, and Rhodes awards.
Graduate Employee Organization (GEO) Student Union - Location: Quinn, 2nd Floor, Room 81A; 617.287.3109; email: firstname.lastname@example.org
Athletic facilities - 617.287.6789
Mental Health Counseling Center - Location: Quinn Administration Building, 2nd Floor, Room 39; 617.287.5690
Student Housing Office - Location: Campus Center, 3rd floor, Room 3400; 617.287.6076
Other: Search A-Z
We acknowledge the University of Chicago who developed this model for their orientation website.