Bursar's Office

Refund Policy

Cancellation and Refund Policy for Tuition and Fees

A student who completely withdraws from the university before the sixth week of a semester will be granted a percentage refund of tuition and some fees* (Non-State course fees, EOF & Combined Mandatory Fees) based on the refund schedule below.  All other fees are non-refundable.

Note: Failure to attend does not constitute withdrawal.

The student must complete and submit a withdrawal form to be considered "withdrawn." Matriculated undergraduate students in the College of Arts and Sciences, College of Management, and College of Education and Human Development obtain withdrawal forms from the University Advising Center (Campus Center, first floor, room 1100). Matriculated undergraduate students in the College of Nursing and Health Sciences and College of Public and Community Service obtain withdrawal forms from the Academic Support Office of their college. Graduate and non-degree students should obtain withdrawal forms from the One Stop Student Center.

Refund Deadlines

  • A student who pays in advance and submits a withdrawal form prior to the start of the semester will be given a full refund of tuition and fees.
  • After the add/drop period,  no refunds will be given for course load reductions. 
  • After five weeks, no refunds will be issued if any grades including "W," "NA," or "INC" are awarded.

Refunds will not be processed until after the add/drop period. Students will be notified via email when their excess check will be available.

If a financial aid recipient withdraws from the university, his or her refund will first be applied to the reimbursement of scholarship or loan funds (up to the full amount of the scholarship or loan); any remaining amount will then be refunded to the student or parent. A student who is suspended or expelled from the university for disciplinary reasons forfeits all right to a refund. The New Student Deposit and Combined New Student Fees are required of new students and may not be cancelled or refunded unless the student withdraws prior to the first day of classes. A student who has not paid in advance must still pay the amount which remains due after the charges are reduced. These rules and regulations shall apply to the classification of students at the University of Massachusetts as Massachusetts or non-Massachusetts students for tuition purposes.

It is important to remember that the balance for a semester must be paid in full before enrolling in the next semester.

Refund Schedule - Fall 2015
(Percentage of Tuition and Fees* Owed or Reduced By)

Withdrawal Date Owed by Students Reduction in Charges
09/16/15 - 09/21/15 20% 80%
09/22/15 - 09/28/15 40% 60%
09/29/15 - 10/05/15 60% 40%
10/06/15 - 10/12/15 80% 20%
After 10/12/15 100% 0%

* Non-State course fees, EOF & Combined Mandatory Fees (All other fees are non-refundable)

All above does not apply to College of Advancing and Professional Studies(CAPS) or Summer Session refunds.


Connect

  • Bursar's Office
    Campus Center, 4th Floor, 04300
    617.287.5350
    bursar@umb.edu

    Office Hours:
    Monday–Thursday:
    8 a.m.–6 p.m.
    Teller windows close at 5 p.m.

    Friday:
    8 a.m.–4 p.m.

REMINDER -

Deadline to waive Fall 2015 Health Insurance online is 10/01/2015. (Failure to complete the Health Insurance Waiver on WISER/Finances by due date on bill may result in non-waivable late payment fees.)

-Important: The Administrative Hold will block all enrollment activities and transcript requests. It will be placed on all accounts with past due balances. Past due balances are also subject to late payment fees up to a maximum of $339.00.

*** For third party awards and eligible waivers (originals only), all paperwork must be submitted via mail or in person to the Bursar's Office by the due date of the original bill. Late fees will be assessed if waivers or third party paperwork are filed late.