Customer Service

About Us

Welcome to the Customer Service Center

The Customer Service Center is dedicated to providing the UMass Boston community with quality service and customer satisfaction.

The Customer Service Center's overall goal is to provide easier access to services, faster processes so customers can get business done quickly and friendlier service in a customer-oriented culture

The objectives of the Customer Service Center are to

  • Provide a central point of contact for the University community
  • Provide professional customer service
  • Provide a one-stop shop where people can get answers to their questions
  • Strive to provide accurate and timely resolutions to service requests by direct action or referral
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Discover UMass Boston

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GoKids Boston

GoKids Boston provides kids personalized instruction and support so they can become more physically active, eat nutritiously, and gain self-confidence. Read More 

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Majors, Minors, and Programs at UMass Boston

You can choose from more than 190 majors, minors, and programs in our 11 colleges. Read More