UMass Boston

General Medicine
All departmental services are located in the Quinn Administration Building, 2nd floor.
Phone: 617-287-5660
Fax: 617-287-3977
Counseling Center

24/7 Crisis Phone Support

Phone: 617.287.5690
Fax: 617.287.5507
Health & Wellness


If you are experiencing a life-threatening emergency, always call 911.

What Is a Medical Emergency?

According to the American College of Emergency Physicians, the following are warning signs of a medical emergency:

  • Bleeding that will not stop
  • Breathing problems (difficulty breathing, shortness of breath)
  • Change in mental status (such as unusual behavior, confusion, difficulty arousing)
  • Chest pain
  • Choking
  • Coughing up or vomiting blood
  • Fainting or loss of consciousness
  • A feeling of committing suicide or murder
  • Head or spine injury
  • Severe or persistent vomiting
  • Sudden injury due to a motor vehicle accident, burns or smoke inhalation, near drowning, deep or large wound, or other injuries
  • Sudden, severe pain anywhere in the body
  • Sudden dizziness, weakness, or change in vision
  • Swallowing a poisonous substance
  • Severe abdominal pain or pressure

This is not an exhaustive list; if you think you are having an emergency, call 911. 

What to Do in an Emergency

UMass Boston's Department of Public Safety has first responders who attend to all on-campus emergency situations that occur outside of University Health Services. Please call (617) 287-1212 (on a cell phone) or 911 (on a university phone) for immediate assistance.

Medical Emergencies

Mental Health Emergencies

University Health Services

Emergency mental health assistance is available 24/7 at University Health Services:

  • Call the Counseling Center at (617) 287-5690 on weekdays, 8:30 am - 5:00 pm.
  • Call the Crisis Line at (855) 634-4135 to speak with a clinician when the Counseling Center is closed. 

Community Emergency Resources