Human Resources

Employee Assistance Program

The University of Massachusetts School System is pleased to announce that ComPsych GuidanceResources is your new provider of Employee Assistance services. Your GuidanceResources benefits will give you and your dependents confidential support, resources and information for personal and work-life issues. Personal issues, planning for life events or simply managing daily life can affect your work, health and family. GuidanceResources can help you and your family deal with everyday challenges. These services are provided to you and your dependents at no charge to you.

ComPsych GuidanceResources
phone: 844-393-4983
TDD: 800-697-0353
website: guidanceresources.com
Web ID: UMASS

Confidential Counseling
Someone to talk to.
This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by Guidance Consultants—highly trained master’s and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression                             
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

Financial Information and Resources
Discover your best options.
Speak by phone with our Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

  • Getting out of debt
  • Credit card or loan problems
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college

Legal Support and Resources
Expert info when you need it.
Talk to our attorneys by phone. If you require representation, we’ll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce and family law
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Real estate transactions
  • Civil and criminal actions
  • Contracts

Work-Life Solutions
Delegate your “to-do” list.
Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • Moving and relocation
  • Making major purchases
  • College planning
  • Pet care
  • Home repair

GuidanceResources® Online
Knowledge at your fingertips.
GuidanceResources Online is your one stop for expert information on the issues that matter most to you... relationships, work, school, children, wellness, legal, financial, free time and more.
Timely articles, Help Sheets, tutorials, streaming videos and self-assessments.
“Ask the Expert” personal responses to your questions.
Child care, elder care, attorney and financial planner searches

Just call or click to access your services.

Get the answers you need – any day, any time.

ComPsych GuidanceResources
phone: 844-393-4983
TDD: 800-697-0353
website: guidanceresources.com
Web ID: UMASS

UMass Boston Human Resources offers in house seminars throughout the course of the year. We would like to hear from you if you have any suggestions on seminar topics that you would be interested in. For more information on seminars or to offer suggestions for topics please email jean.macdonald@umb.edu