Information Technology

Getting Help

Need help with tech problems?

Hours of operation:

  • School Year: Monday to Friday: 8:00am to 6:00pm
  • Summer: Monday to Friday: 8:00am to 5:00pm

Note: we are closed most holidays and when the Healey Library is closed

IT Website

Submitting a Request Online

You may submit a request for assistance via the web.  Visit: – you must have a UMass Boston username and address to access the system. (Note: the self-service system only works on the UMass Boston campus.)