Information Technology

Getting Services

Information Technology Services Division (ITSD) offers a wide variety of services that enhance and support teaching and learning for students, faculty & staff.

Services for students include access to the WISER (student information system), computer labs for writing and printing reports, using email to stay in touch with campus activities and academic work.  Students can also avail of special pricing on the purchase of hardware, software and security software programs.  Training on different software applications is also available.

Faculty have a wide array of teaching tools that they can use in the classroom – for both face-to-face and online education.  The instructional support team provides support on Blackboard, Wikis, Blogs, clickers, plagiarism detection and other tools to enhance teaching.  Our media specialists can work on recording your lectures and having them available on iTunesU and other sites.  These services are all available at the Digital Learning Studio (DLS) located on the 3rd floor of the library.

Faculty have access to the latest technologies in the classroom.  All of the rooms are equipped with an overhead projector, media playback (DVD) and a cable to connect your laptop.  Some classrooms are equipped with a document camera and a computer.  Faculty may also borrow a laptop from the Classroom Technology support group.

Other popular services offered are wireless access, computer replace program, access to a suite of software for both academic and administrative applications.

For information about services please contact the IT Service Desk at 617-287-5220 or via email at ITServiceDesk@umb.edu