Information Technology


WebNow provides access, through a web browser, to documents stored in ImageNow, our document imaging system.

Logging in to WebNow
Please use Safari or Internet Explorer to access WebNow.  You may not use Mozilla Firefox, Edge or Chrome because they do not support Java.

Please bookmark this page for easy access to the WebNow login link.

[ Log into WebNow ]

 Enter your campus email user ID (firstname.lastname only) and campus email password. Select the Boston campus.

Important Java Information:
WebNow requires that the current version of Java be installed on your computer. 
If, when you log into WebNow, you see messages indicating that the Java add-in needs to be installed or that Java needs to be updated, please follow the instructions on your screen.

If you need assistance with Java, please contact the IT Service Desk (; 617-287-5220).

Help for:
Graduate Admissions:  Graduate Program Directors, Assistants and Committee Members

Graduate Admissions
Send a message to Peggy Roldan Patel (, Director of Graduate Admissions, to request access to the system as a Graduate Program Director, a GPD Assistant, or an Admissions Committee member.  Please include your employee ID.
You will be notified by the security administrator when you may log in.

Contact Linda Perrotto in IT (; 617-287-5212) to arrange a training session.

Guide to WebNow for Graduate Admissions:
PC version
Mac version

How to Search for Documents in the Document Repository (March 2017)

How to Set Related Documents to Appear Automatically
How to Move from One Related Document to the Next
How to Set a Default to Open a Document in a Larger Size

Step-by-Step Instructions for Graduate Program Directors

How to Manage Your Document Imaging Email in Outlook 2007
How to Manage Your Document Imaging Email in Outlook 2010
How to Manage Your Document Imaging Email in WebMail (Office 365)

Click on the Video link.  Be sure to turn up your sound.

Topic Screencast
Understanding WebNow Video
Using Document Keys Video
Viewing a Document Video
Searching for a Document Video
Creating Filters Video
Finding Applications in the Processing Queue Video
Understanding Application Linking Video
Approving or Denying Applications (GPDs Only) Video


Online Tutorials
The UPK (UMass Productivity Kit) Player allows you to view a tutorial in several modes. The course guide link will take you to a document containing instructions for every topic in the UPK. When you open the UPK Player, expand the list of topics and click on one, you will see a link to a job aid with specific instructions for that particular exercise. 

When you click on a link below to the UPK, a new window will open.  Click on the + to expand the list of topics.  After you select a topic, you will be able to choose a mode.   The "See It" mode allows you to watch a brief video; the "Try It" mode waits for you to click and enter values; for the "Know It" mode you must first print out the job aid for the topic and then follow the directions.


How to Use the UPK Player

Be sure to allow pop-ups.

WebNow Fundamentals                             UPK

WebNow Document Management               UPK