Document Imaging Help for Staff
The document imaging system consists of two components: ImageNow, a software client installed on the computers of staff members in the Graduate Admissions Office and the Registrar's Office, and WebNow, a web-based component that may be accessed by central office staff, but is used primarily by the Graduate Program Directors, GPD Assistants and graduate admissions committee members.
Logging in to ImageNow
- Double-click on the ImageNow icon on your desktop or in your system tray.
- Enter your full campus email (e.g. firstname.lastname@example.org) and email password.
- Click Connect.
- ImageNow Help
Logging in to WebNow
- Click here to log into WebNow.
- Enter your campus email user ID (the part of your campus email before the @ sign) and email password.
- Select the Boston campus.
- Click Login.
- WebNow Help
Online tutorials and printable documents are available to assist you.
Online Tutorials (UPKs)
The UPK (UMass Productivity Kit) Player allows you to view a tutorial in several modes. The course guide link will take you to a document containing instructions for every topic in the UPK. When you open the UPK Player, expand the list of topics and click on one, you will see a link to a printable job aid with specific instructions for that particular exercise.
When you click on a link below to the UPK, a new window will open. Click on the + to expand the list of topics. After you select a topic, you will be able to choose a mode. The "See It" mode allows you to watch a brief video; the "Try It" mode waits for you to click and enter values; for the "Know It" mode you must first print out the job aid for the topic and then follow the directions.
Be sure to allow pop-ups.
ImageNow Job Aids and Communications
Registrar's Office Job Aids