Information Technology

Graduate Research Center


  • Students must be enrolled in a graduate program at the university to use this lab. Undergrad labs are available on the Upper Level of the Library. At present entrance to and exit from the GRC is through the fire door located in the hallway adjacent to the elevators on the 5th floor.

The GRC is located on the fifth floor of the Joseph P. Healey Library, Room 025 (the right corridor off the elevators) and is designed for graduate students, staff, and faculty. However, due to recent construction the entrance to the GRC is from the fire door located to the right of the bay of elevators. The lab provides a quiet environment for writing and research. The lab contains windows computers that are equipped with word processing, spreadsheet presentation, statistical, and desktop publishing software; the computers also provide access to email and the Internet. There is always a consultant available during GRC hours of operation. Faculty who wish to make requests concerning software availability on GRC computers should submit a request to

Graduate Research Center Hours

Fall Regular Hours | September 6 - December 4

Monday - Thursday       9:00 a.m. - 9:45 p.m.
Friday 9:00 a.m. - 5:45 p.m.
Saturday 9:00 a.m. - 2:45 p.m.
Sunday 11:00 a.m. - 4:45 p.m.

Fall Extended Hours | December 11 - December 22

Monday - Friday     9:00 a.m. - 10:45 p.m.
Saturday 9:00 a.m. - 6:45 p.m.
Sunday 11:00 a.m. - 4:45 p.m.

Policies and Procedures
Printing Locations on Campus
Procedures for Printing Poster 
Frequently Asked Questions





Operating System Windows Windows 7
Operating System Macintosh Mac OS X 10.6.8 (Snow Leopard)
Word Processing Windows Microsoft Office - Word 2010 Professional; NotePad++ 6.1.6
Word Processing Macintosh Microsoft Office - Word 2011
Adaptive Technology Windows Read & Write Gold 9
Statistical Windows SPSS 20; AMOS 20; SAS 9.3; Stata 12.1
Statistical Macintosh IBM SPSS 20 (No AMOS)
Spreadsheet Windows Microsoft Office - Excel 2010
Spreadsheet Macintosh Microsoft Office - Excel 2011
Database Windows Microsoft Office - Access 2010
Browsers Windows Internet Explorer 8; Firefox 14.01; Chrome 21.0.1180
Browsers Macintosh Safari 5.1.7; Firefox 14.0.1; Chrome 21.0.1180.79; Apple Opera 12.01
Presentation Graphics Windows Microsoft Office - PowerPoint 2010
Presentation Graphics Macintosh Microsoft Office - PowerPoint 2011
Virus Protection Windows MacAfee VirusScan 8.8
Virus Protection Windows MacAfee Security 1.0 with Anti-Malware 9.0
Mathematics Modeling Windows Matlab R2012A; Matlab R2007b; Mathematica 8.0
Programming Windows Visual Studio 2010 Premium
Software Development Windows eclipse 3.7.1
Compression Software Windows 7-Zip 9.2
Project Management Windows Microsoft Project Professional 2010
Desktop Publishing Windows Adobe Creative Suite 6; Adobe Fireworks CS6; Adobe Flash CS6; Adobe InDesign CS6; Adobe Photoshop CS6; Adobe DreamWeaver CS6
Desktop Publishing Macintosh Adobe Creative Suite 6; Adobe Fireworks CS6; Adobe Flash CS6; Adobe InDesign CS6; Adobe Photoshop CS6; Adobe DreamWeaver CS6
Drawing Windows Adobe Illustrator CS6
Audio Editor Windows Audacity 2.0.1
Screen Casting Windows Jing 2.7.12205
Flow Chart, Graph Editor Windows Microsoft Visio 2010 Premium
Page Layout Windows Adobe InDesign CS6; Adobe PageMaker 7; Microsoft Publisher
Variable Modeling Program Windows Mplus 6.11
Video Editing Windows Adobe Premiere Pro 7
OCR (text scanning) Windows Caere Omnipage 14
Geographical Windows Esri Arc View
CD Rom copying and creation Windows Roxio Easy CD Creator 10
PDF Creation Windows Adobe Acrobat
Multimedia Software Windows Real Player 15; VCL Media Player 2.0.3;
Multimedia Software Macintosh iMovie; iWeb 2.04; iDVD 7.1.2; iPhoto 7.1.5; GarageBand 4.1.2; iLife; iTunes 10.6.3; QuickTime 7.7.2
FTP Windows FileZilla 3.5.3
Virtual Globe & Mapping Windows Google Earth
SSH Windows PuTTY 0.62
Note-Taking Windows EverNote 4.5.8
Cloud Storage Windows Dropbox 1.4.12
Computing Platform Windows JAVA

Policies and Procedures

Acceptable Use
Computer hardware and software operated by Division of IT are the property of the Commonwealth of Massachusetts. The computing resources are intended solely for the administrative and academic needs of the University of Massachusetts Boston and may not be used for any other purposes.

To use any of these systems you must be an active UMass Boston student with a valid UMass Boston ID and current sticker, but you need not be enrolled in a course that requires computer use.

Rules Governing the Use of the Computer Labs

Students must have a proper sticker indicating that they are active students. If you are not enrolled as an active student but need to use the computing resources to finish a course in which you have taken an "Incomplete," you must bring to the Lab Supervisor, Healey Library, Upper Level, both a note from your instructor certifying your need to use the resources and a check for $25 made out to the UMass Boston Computer Trust Fund. You will be given access to the computer labs for the current semester.
Please Note: When you enter a lab, you are required to present a valid Student ID. (with a current sticker) to the consultant on duty. To borrow any of the software or manuals available in the labs, you must leave a valid University of Massachusetts Boston student identification card with the Lab Supervisor. Your card will be returned to you when you return the borrowed items. The borrowed materials may not be removed from the lab area..

Lab Consultants
Keep in mind that the Student Consultants are not able to provide tutorial services or extensive assistance to individual users, nor can they complete your homework assignments. It is your responsibility to familiarize yourself with the hardware and software by attending workshops and reading relevant textbooks, manuals, and handouts. Always bring to the labs your textbook, lecture notes, a copy of your assignment, and any computer instructions provided by your instructor. If you are in need of academic assistance, see your instructor, your faculty advisor, or the academic support personnel of the College in which you are enrolled.

Please report to the consultant any malfunctioning equipment or damaged disks. If you are dissatisfied with the service or facilities or have suggestions for improvements, please send an email message to .(JavaScript must be enabled to view this email address)

Procedures for Printing Poster 

Please go to the GRC and ask the front desk consultant for a poster form.

Fills out the form completely, bring the form and image to Quinn Graphics: located in the Quinn Administration Building, Lower Level, Room 24.

Frequently Asked Questions (FAQ)

This section contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

The ID cards and stickers are the only way that we can ensure that members of the University of Massachusetts Boston community are using our facilities. In the past we have found others tying up machines when students could be doing their homework.

Where are public restrooms?
The bathrooms are located on the same floor as the lab you're in, on the side opposite from the elevators, newly installed disability accessible bathrooms are located directly across from the elevators on the Upper Level.
The nearest public telephone is located on the 4th floor of the Healey Library, near the woman's room.
The Lab Supervisor's office is on the Upper Level, next to the Gold and Purple labs.

How do I exit the Healey Library?
There is only one exit from the building; you must take the elevator or stairway to the 2nd Floor.

Are there limitations to my use of the computer?
You can only run software that has been authorized by the IT department. If your professor has assigned a software package (for example, accompanying your text book) that can't run on the lab machines, have your professor contact

We ask that you do not maliciously delete software nor change the configuration settings so that the machine will be working properly for the next user.

Although you can save to the desktop of the machine. Be warned that the next time someone logs off and onto the system your files will be lost. Therefore bring a diskette, CD Rom or Flash drive with you to save your work. Software materials can be purchased via the vending machine on the 2nd floor.

I don't know how to use the computer. Is there someone who can help me?
Although every open lab has a student lab consultant available to answer questions, he or she may not be able to give you the attention you need. The IT department offers free workshops at the beginning of the semester on commonly used applications, such as MS Word or email.

Contact Information:
Ananta Sinha  -  Supervisor, Computer Operation Systems and Services  
Phone: 617.287.3095
Location: Healey Library – UL – Room 40

Statistical Computing Center SCC

Need help in assessing statistical methods and software
Read More