Information Technology

Graduate Research Center


  • Students must be enrolled in a graduate program at the university to use this lab. Undergrad labs are available on the Upper Level of the Library. At present entrance to and exit from the GRC is through the fire door located in the hallway adjacent to the elevators on the 5th floor.

Photo of GRC lab

The GRC is located on the fifth floor of the Joseph P. Healey Library, Room 025 (the right corridor off the elevators) and is designed for graduate students, staff, and faculty. However, due to recent construction the entrance to the GRC is from the fire door located to the right of the bay of elevators.

The lab provides a quiet environment for writing and research. The lab contains Windows computers that are equipped with email, internet access, and various softwares that are listed below. There will always be a consultant available to provide some assistance during GRC hours of operation. Faculty who have questions concerning software availability on GRC computers should submit a request to or fill out the online software request form

The Graduate Research Center Hours: 

Spring Regular Hours | January 22 - May 6

Monday - Thursday 9:00 a.m. - 10:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 3:00 p.m.
Sunday 11:00 a.m. - 5:00 p.m.

Spring Break Hours | March 11 - March 18

Monday - Thursday 9:00 a.m. - 9:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.
Saturday and Sunday CLOSED

Holidays | Closed

Monday, January 15: Martin Luther King Jr. Day
Monday, February 19: Presidents Day
Sunday, April 1: Easter Sunday
Monday, April 16: Patriots Day
Monday, May 28: Memorial Day
Wednesday, July 4: Independence Day
Monday, September 3: Labor Day





Operating System Windows Windows 7
Operating System Macintosh Mac OS X 10.6.8 (Snow Leopard)
Word Processing Windows Microsoft Office - Word 2010 Professional; NotePad++ 6.1.6
Word Processing Macintosh Microsoft Office - Word 2011
Adaptive Technology Windows Read & Write Gold 9
Statistical Windows SPSS 20; AMOS 20; SAS 9.3; Stata 12.1
Statistical Macintosh IBM SPSS 20 (No AMOS)
Spreadsheet Windows Microsoft Office - Excel 2010
Spreadsheet Macintosh Microsoft Office - Excel 2011
Database Windows Microsoft Office - Access 2010
Browsers Windows Internet Explorer 8; Firefox 14.01; Chrome 21.0.1180
Browsers Macintosh Safari 5.1.7; Firefox 14.0.1; Chrome 21.0.1180.79; Apple Opera 12.01
Presentation Graphics Windows Microsoft Office - PowerPoint 2010
Presentation Graphics Macintosh Microsoft Office - PowerPoint 2011
Virus Protection Windows MacAfee VirusScan 8.8
Virus Protection Windows MacAfee Security 1.0 with Anti-Malware 9.0
Mathematics Modeling Windows Matlab R2012A; Matlab R2007b; Mathematica 8.0
Programming Windows Visual Studio 2010 Premium
Software Development Windows eclipse 3.7.1
Compression Software Windows 7-Zip 9.2
Project Management Windows Microsoft Project Professional 2010
Desktop Publishing Windows Adobe Creative Suite 6; Adobe Fireworks CS6; Adobe Flash CS6; Adobe InDesign CS6; Adobe Photoshop CS6; Adobe DreamWeaver CS6
Desktop Publishing Macintosh Adobe Creative Suite 6; Adobe Fireworks CS6; Adobe Flash CS6; Adobe InDesign CS6; Adobe Photoshop CS6; Adobe DreamWeaver CS6
Drawing Windows Adobe Illustrator CS6
Audio Editor Windows Audacity 2.0.1
Screen Casting Windows Jing 2.7.12205
Flow Chart, Graph Editor Windows Microsoft Visio 2010 Premium
Page Layout Windows Adobe InDesign CS6; Adobe PageMaker 7; Microsoft Publisher
Variable Modeling Program Windows Mplus 6.11
Video Editing Windows Adobe Premiere Pro 7
OCR (text scanning) Windows Caere Omnipage 14
Geographical Windows Esri Arc View
CD Rom copying and creation Windows Roxio Easy CD Creator 10
PDF Creation Windows Adobe Acrobat
Multimedia Software Windows Real Player 15; VCL Media Player 2.0.3;
Multimedia Software Macintosh iMovie; iWeb 2.04; iDVD 7.1.2; iPhoto 7.1.5; GarageBand 4.1.2; iLife; iTunes 10.6.3; QuickTime 7.7.2
FTP Windows FileZilla 3.5.3
Virtual Globe & Mapping Windows Google Earth
SSH Windows PuTTY 0.62
Note-Taking Windows EverNote 4.5.8
Cloud Storage Windows Dropbox 1.4.12
Computing Platform Windows JAVA

Policies and Procedures

Acceptable Use

Computer hardware and software operated by Division of IT are the property of the Commonwealth of Massachusetts. The computing resources are intended solely for the administrative and academic needs of the University of Massachusetts Boston and may not be used for other purposes.

Please Note: When you enter the GRC area, you must present a valid Student ID with a current semester sticker proving that you are an active Graduate Student to the consultant on duty. 

Lab Consultants

Keep in mind that the Student Consultants are not able to provide tutorial services or extensive assistance to individual users, nor can they complete your homework assignments. It is your responsibility to familiarize yourself with the hardware and software by attending workshops and reading relevant textbooks, manuals, and handouts. Always bring to the labs your textbook, lecture notes, a copy of your assignment, and any computer instructions provided by your instructor. If you are in need of academic assistance, see your instructor, your faculty advisor, or the academic support personnel of the College in which you are enrolled.

Procedures for Printing Poster 

Please go to the GRC and ask the front desk consultant for a poster form.

Fills out the form completely, bring the form and image to Quinn Graphics: located in the Quinn Administration Building, Lower Level, Room 24.

Frequently Asked Questions (FAQ)

This section contains answers to commonly asked questions handled by our support staff. 

Are there limitations to my use of the computer?
You can only run software that has been authorized by the IT department. If your professor has assigned a software package (for example, accompanying your text book) that can't run on the lab machines, have your professor contact

We ask that you do not maliciously delete software nor change the configuration settings so that the machine will be working properly for the next user.

Although you can save to the desktop of the machine. Be warned that the next time someone logs off and onto the system your files will be lost. Therefore bring a flash drive or email yourself to save your file(s). 

I don't know how to use the computer. Is there someone who can help me?
The IT department offers free workshops at the beginning of the semester on commonly used applications, such as MS Word or email.

Questions or concerns, please contact:
Ananta Sinha  -  Supervisor, Computer Operation Systems and Services  
Phone: 617.287.3095
Location: Healey Library – UL – Room 40

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