Information Technology

Office 365

On August 1 and 2, Microsoft upgraded the university's Office 365 email service to a new version with new features. (For more information about the new Outlook Web App, see Learn about the changes to the Outlook Web App.) If you are no longer able to access your email after the upgrade, please see Office 365 Wave 15 Upgrade.

UMass Boston Office 365 email requires you to access your UMass Boston email using the new outlook.com mail servers exclusively. The university's old SMTP, POP, and IMAP servers (email.umb.edu) have been removed.

Web Mail

You can access your UMass Boston email via the web at webmail.umb.edu.

Frequently Asked Questions

For answers to many frequently asked questions (FAQ), please see our Frequently Asked Questions page.

Documentation & Training

Setup / Configuration - Determine your server address

Setup / Configuration - UMass Boston documents

Setup / Configuration - Microsoft help

More Help

As always, if you need additional information, contact the IT Service Desk at 617.287.5220 or at ITServicedesk@umb.edu.