Information Technology

Blackboard Learn Faculty Support

What is Blackboard Learn?

Blackboard Learn technology helps you make learning more effective in and beyond the traditional walls by

You’ll have the right toolkit—one that is proven and constantly evolves to meet your needs. It will be flexible and easy to use—from managing content, engaging learners to assessing outcomes.

Blackboard Policies and Procedures

Please see Blackboard Policies and Procedures for important information regarding use of Blackboard at UMass Boston.

Blackboard Learn Content Request

The University provides a Blackboard course shell for every class listed in Wiser. Your Blackboard course will allow you to continue teaching and learning activities even when the University is closed. To make use of your Blackboard course, you need to use the Blackboard Course Request for one of two options for each course you are teaching:

Getting Course Design Help

Contact eLearning and Instructional Support at for help with course design.

How to use Blackboard Learn

Getting Technical Help

24/7 technical assistance is available to students and faculty via;

Blackboard Learn Student Support

Blackboard Learn guides for students, how to login and getting support.
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