- Early Registration for all HR Direct Users Begins September 25
MFA is a more secure login process that requires you to verify your identity using an independent factor of authentication in addition to your password. UMass is implementing MFA to prevent unauthorized access to your personal information. After you login to an MFA-protected service with your UMass Boston username and password, you will be prompted for an additional authentication factor by any of the following methods you choose:
|Duo Push||Pushes a login request to your phone or tablet using Duo Mobile App. Just tap Approve to log in.|
|Call Me||Places a call to your enrolled phone. Just press 9 to login.|
|Enter a Passcode||Use a passcode generated with Duo Mobile, sent via SMS (click “Text me new codes”), or provided by an administrator. Just click Log In.|
MFA is becoming an industry standard to protect against phishing attacks and data breaches. Verifying your identity using a second factor (using your mobile device or landline) prevents anyone but you from logging in, even if they know your password.
UMass Boston Staff and Faculty
Early registration begins on September 25th. Effective November 1, MFA will be required to access HR Direct.
Duo Security is the MFA service vendor that UMass is using.
Duo MFA will be initially implemented on Human Resources PeopleSoft application (HR Direct).
Please click to see detailed enrollment instructions
Please click to see detailed instructions on how to use each method of authentication
Methods of Authentication
A direct login to MFA Self-Service Portal will be available starting September 25. Meanwhile, you can access the self-service portal by clicking on My Settings & Devices or Add a New Device on the Duo authentication prompt. You will need to MFA to access the self-service portal. Make sure to save all changes. Click Back to Login to return to the Duo authentication prompt and continue to login after authentication.
► Add a minimum of two devices (e.g. mobile phone and landline)
► Check "Remember Me" to login without multi-factor authentication on a trusted browser+device combination for up to 30 days
Please click to see frequently asked questions about MFA
Frequently Asked Questions
Need help? Please contact IT Service Desk