- Multi-Factor Authentication is required for all users when logging onto HR Direct
Please click to register or manage your MFA devices
Register or Manage MFA Devices
Also on this page:
MFA is a secure login process that protects your private information even if someone finds out your password. MFA adds a layer of protection on top of your password to prevent anyone but you from logging in to your account. After you login to an MFA-protected service with your UMass Boston username and password, you will need to authenticate with one of your enrolled MFA devices using one of the following methods:
|Duo Push (Recommended)||Get a login request on your phone or tablet using Duo Mobile app. Just tap Approve to log in.|
|Call Me||Get a call on your phone. Just press 9 to login.|
|Enter a Passcode||Enter a passcode (1) generated with Duo Mobile app (recommended), (2) sent via SMS (click “Text me new codes”), or (3) provided by IT Service Desk (for special cases). Just click Log In.|
At this time, MFA is being implemented to protect your private information within the HR Direct application (i.e. social security number, bank account information, w2, etc.). MFA is becoming an industry standard to protect against phishing attacks and data breaches. Verifying your identity using a second factor (using your mobile device or landline) prevents anyone but you from logging in, even if they know your password.
UMass Boston Staff and Faculty
Duo Security is the MFA service vendor that UMass is using.
Duo MFA will be initially implemented on Human Resources PeopleSoft application (HR Direct).
► Add a minimum of two devices (e.g. mobile phone and landline)
► Check "Remember Me" to login without multi-factor authentication on a trusted browser+device combination for up to 30 days
► Use 'Duo Push' to authenticate since it is the easiest and most secure method
Please click to see detailed enrollment instructions
Please click to see detailed instructions on how to use each method of authentication
Methods of Authentication
Please click to see frequently asked questions about MFA
Frequently Asked Questions
Please click the following links to see relevant job aids:
- How to Enroll
- How to use Methods of Authentication
- How to use MFA 24x7 Self-Service
- How to Troubleshoot "Remember me for 30 days"
- How to Add Another MFA Device
Need help? Please contact IT Service Desk