Information Technology

Campus Wi-Fi

Follow the instructions below to access the UMB campus Wi-Fi. If you are unable to connect of have other difficulties, visit the IT Service Desk on the 3rd floor of the Healey Library (Monday through Friday between 8-5) and a staff member can help you.

eduroam

Eduroam is a collaborative Wi-Fi network that any research or educational institution can join, and many have. The benefit is that you can roam among the member institutions and transparently join the eduroam network without re-entering your credentials. For this reason, we recommend that all faculty, staff, and students use the eduroam network.

Note that before you roam, you must first join the network at your home institution (in this case, UMass Boston) and accept the UMass Boston certificate on the device you plan to roam with.

Following are instructions for joining. The instructions are the same as our two secured networks (UMB-Student-Secure and UMB-Staff-Fac) except for the name of the network and the username, which for eduroam is your full email address.

Mac/iOS: Select the eduroam network and authenticate with your full email address and password. Accept the certificate from “UMass Boston eduroam Server."

Windows: Download our eduroam auto-configurator for Windows -- just unzip and double click the bat file. This will configure Windows to access eduroam. Then select the eduroam network and authenticate with your full UMB email address and password. 

Android/Chrome: Connect to eduroam and use the following settings:

Visitor/Guest Wireless Connections

Guests to the UMass Boston campus may access the internet via the UMass Boston Guest wireless network. This network intended for casual use of the internet via web browser, such as web surfing, webmail, etc. Not all services will work on our guest Wi-Fi. Since it has limited bandwidth, no streaming of audio or video is supported.

Steps to connect:

  1. Open your device’s wireless network connections page, select and connect to “UMB-Guest.”
  2. Once connected, launch your internet browser and navigate to a web page to begin the wireless network validation process. You should be redirected to a welcome screen for the UMass Boston Guest wireless network.
  3. Read the terms of use for the network, and if you agree, click "Accept." You should then be able to access the internet.

Troubleshooting tips

Please note that UMass Boston Wi-Fi will not work if you have entered a custom DNS server, such as 8.8.8.8 (Google). Your network settings must be set to obtain the DNS server automatically.

Student Wireless legacy connections

The UMass Boston-Student-Secure wireless network utilizes the 802.1x protocol and allows students to avail of the same secured connections as the Faculty & Staff wireless network. An added advantage of this system is that students will no longer be required to re-authenticate or re-login when they move between buildings. As always, if you have questions or difficulty connecting to the wireless network, please visit the IT Service Desk located on the third floor of the library, call 617.287.5220, or send an email to ITServiceDesk@umb.edu

Faculty/Staff Wireless legacy connections

The network “UMB-Staff-Fac” has a number of important advantages for UMass Boston faculty and staff. Like the student network, it is secure and encrypted and utilizes the 802.1x protocol for added security. Because of this added security, it allows access to services like email and file sharing.

Information Technology Acceptable Use Policy

Please review our Wi-Fi Use Guidelines

For more detailed policy information, read the Wireless Requirements and Procedure and the full Information Technology Acceptable Use Policy.