Information Technology

WISER Help for Students

There are several ways to get help accessing and using your student WISER account. 

How to Log in to WISER for the First Time

How to Access Online Help in WISER

Update your Internet Explorer v7 or v8 Settings to Use the Online Help

Please note: In order to use WISER and the online tutorials, you must allow pop-ups in your web browser.  Follow these instructions to enable pop-ups in the web browser you are using:

WISER Tutorials for Students

The following types of tools are available to learn more about WISER: 

Online interactive tutorials covering all aspects of WISER student self service.  Be sure to allow pop-ups.  Read the instructions first.
Documents explaining a particular WISER function will open in PDF format.
Short videos show how to use a WISER function.

 

 

 

 

 

Click on an icon in the table below for a UPK tutorial, a document or a video.

SET UP DIRECT DEPOSIT FOR REFUNDS (NEW!) UPK    
GRANT ADDITIONAL ACCESS TO WISER ACCOUNT       
SEARCH FOR CLASSES    
ENROLL IN (ADD) A CLASS
DROP A CLASS
SWAP A CLASS
CHANGE A CLASS TO PASS/FAIL  
VIEW GRADES
REQUEST AN OFFICIAL TRANSCRIPT    
APPLY FOR GRADUATION    
ACCEPT/DECLINE FINANCIAL AID    
VIEW AND UPDATE PERSONAL INFORMATION    
RELEASE EMERGENCY CONTACT HOLD    
       

How to Reset Campus Defaults in WISER (if you have previously attended UMass Dartmouth or UMass Lowell)

How to Run a Degree Audit

How to View Your Mid-Term Progress Reports

Return to WISER Home Page.


Connect

  • Need Help? Contact the IT Service Desk. Call 617-287-5220, email, or visit us in the Healey Library, 3rd floor.