Information Technology

IT Status Alerts

Are you having problems with an IT system or service? Look below to see if your problem is part of a system-wide issue, or scheduled maintenance.

If the status is listed below as "Normal", it may mean that the service is working properly and you may be having an isolated problem. Contact the IT Service Desk for more help.

This list is updated manually, so if one of our systems is down we might not have been able to update the status yet.

Service Status
Internet Connection Normal. Scheduled Maintenance: Wednesdays 10 p.m. to 2 a.m., Sundays  6-10 a.m.
Wi-Fi Network Currently Normal. 
Wi-Fi will be down for scheduled upgrades on May 24th 10:00 p.m. – 6:00 a.m. [More details
Scheduled Maintenance: Wednesdays 10 p.m. to 2 a.m., Sundays  6-10 a.m.
Email Normal. 
WISER See UMass Online status page
Blackboard Normal. Scheduled Maintenance: Wednesdays 4-7 a.m.
Phone system Normal. Scheduled Maintenance: Mondays 12:30-2 a.m. 
Blog Network Normal. 
Campus Printers Normal. 
Computer Labs Normal. 
Echo 360 Normal. 
File Shares Normal. 
HEAT Self Service Normal. 
HR Direct See UMass Online status page
PeopleSoft Finance See UMass Online status page
R25 (25Live) Normal. 
Wikispaces Normal. 
WebNow See UMass Online status page
Xythos Normal.