Information Technology

IT Status Alerts

Are you having problems with an IT system or service? Look below to see if your problem is part of a system-wide issue, or scheduled maintenance.

If the status is listed below as "Normal", it may mean that the service is working properly and you may be having an isolated problem. Contact the IT Service Desk for more help.

This list is updated manually, so if one of our systems is down we might not have been able to update the status yet.

Service Status
Internet Connection Normal. Scheduled Maintenance: Wednesdays 10 p.m. to 2 a.m., Sundays  6-10 a.m.
Wi-Fi Network Normal. Scheduled Maintenance: Wednesdays 10 p.m. to 2 a.m., Sundays  6-10 a.m.
WISER See UMass Online status page
Blackboard Normal. Scheduled Maintenance: Wednesdays 4-7 a.m.
VPN Normal. 
Phone system Normal. Scheduled Maintenance: Mondays 12:30-2 a.m. 
HR Direct See UMass Online status page
PeopleSoft Finance See UMass Online status page
R25 (25Live) Normal. 
WebNow See UMass Online status page

Below is additional updates about IT Services status and security alerts, in chronological order.


Wi-Fi Outage for Maintenance on 6/13 and 6/14 at 5:30 a.m.

John Mazzarella | June 12, 2017

Plan ahead for wi-fi outages Tuesday and Wednesday mornings

Healey Library Server Upgrade with Brief Downtime June 6 – June 8

John Mazzarella | June 06, 2017

Plan ahead for Healey Library’s server upgrade June 6-8