Information Technology

Email Communications for Students


This policy is designed to formalize the use of electronic mail for official University of Massachusetts Boston communications.

Policy Statement

UMass Boston has established email as a means of sending official information to students enrolled in credit courses. To support this objective, the university has provided an email account to all UMass Boston students.

  • The university has the right to expect that such communications will be received and read in a timely fashion.
  • A student may have email redirected from his/her official UMass Boston address ( to another email address at his or her own risk. The university will not be responsible for the handling of email by outside vendors or by departmental servers.
  • Students are expected to check their university email on a frequent and consistent basis to ensure that they are staying current with all official communications.


  • The provost has overall responsibility for enforcement of this policy.
  • The Division of Information Technology (IT) is responsible for distributing and maintaining official UMass Boston email addresses.
  • Students are responsible for activating their email account and service and accessing their email on a regular basis.
  • The content of official communications is the responsibility of the originating department.
  • Individuals using electronic mail are expected to adhere to the UMass Boston Acceptable Use Policy.