Information Technology

Laptop Wireless Connectivity Support

Description

Provide first tier connectivity support to students or faculty / staff-owned laptops

Assist the client to conect to the UMass Boston wireless system, escalate the issues to second tier support via internal ticketing system as needed


Parent Service

Eligibility

Faculty, Staff, Students

Availability

Walk-ins:
3rd floor of the Healey Library
8:00am - 5pm, Mon - Fri

Support

Same as Service Availability

Contact Information

  617-287-5220

  itservicedesk@umb.edu