Information Technology

Peoplesoft Human Capital Management

Description

UMass Boston campus based support for the Enterprise ERP Peoplesoft Human Capital Management Application and all related modules:

  • Staff HR Profiles
  • Time and Attendance
  • Payroll
  • Benefits
  • Self Service
  • Reporting

Activities:

Tasks conducted in tandem with UMass System Office (UMSO) on enterprise wide, multi-campus ERP initiatives.  Working on behalf of, and with multiple UMass Boston campus administrative departments.

Major oversight and tasks:

  • Major system wide upgrades
  • New modules and capabilities
  • Upgrades to existing modules
  • Patches and fixes

General oversight and tasks:

  • Program and project management
  • Change management and control
  • Documentation
  • Training
  • Account Administration (Provisioning and Deprovisioning)
  • Issues resolution and problem determination, isolation
  • Communications
  • Technical user assistance
  • Administrative user assistance

Eligibility

Faculty, Staff

Availability

24/7 via Self Service
excludes UMSO maintenance windows, unscheduled or emergency changes or problems

Go to:

Support

For Tier I Campus support contact the IT Service Desk:
Monday - Friday
617-287-5220
8:30am - 5:00pm

Contact Information

  617-287-5220

  itservicedesk@umb.edu

UMSO