Information Technology

Server-Based, Enterprise-Scale Application Account Support

Description

Provide first tier support to enterprise-scale applications, used by faculty and staff.

Faculty and Staff EMail

  • Account creation
  • Password Reset
  • General Usage

Xythos

  • General Usage

VPN

  • Account creation
  • Log on issues
  • General usage

Parent Service

Eligibility

Faculty, Staff

Availability

Walk-ins
3rd floor of the Healey Library (Service Desk)
8:00am - 6:00pm, Mon - Fri

Email
send to itservicedesk@umb.edu

Phone
617-287-5220
8:00am - 6:00pm, Mon - Fri

Support

Same as Service Availability