Reference, Outreach, and Instruction

Healey Library's Reference, Outreach, and Instruction (ROI) team is here to help you:

  • with your research
  • with any library-related need
  • discover new sources
  • find answers to all your questions

Reference Services

The Reference Desk on the 4th floor of Healey Library provides help with directional questions and basic instructional assistance. These interactions are limited to a 10-minute window to allow our Reference Desk staff to serve as many patrons as possible throughout the day.

If your research question requires more support than a 10-minute review at the Reference Desk you will be directed to the Healey Library Ask a Librarian virtual reference channels, which are detailed in Virtual Research Consultation Services.

The consultation services offered by the Healey Library Faculty Librarians offer you personalized, in-depth, hands-on assistance with and instruction in locating and accessing Healey Library’s licensed resources, high-quality open access research materials, and the research resources of other libraries when needed. Research consultations typically last an hour, and more time may be allotted as needed for in-depth projects.

All library patrons are welcome to sign up for a consultation. If you require an accommodation, such as the use of a screen reader or other assistive technology, please let us know in advance, if possible, so that the librarians may make the necessary arrangements for your meeting. You may also contact the reference librarians at Library.Reference@umb.edu with any questions about the electronic accessibility of any of our resources.

Please see our Reference and Research Consultation Services Policies for more information and guidance about the services we provide our patrons.

Library Instruction Services

Find more information about library instruction.

Hours

Monday–Friday: 9 a.m.–5 p.m.

Contact

617.287.5940
library.reference@umb.edu

STAFF

Healey Library

100 Morrissey Blvd.
Boston, MA 02125 US