Healey Library

at the University of Massachusetts Boston

Reference, Outreach, and Instruction

Healey Library's Reference, Outreach, and Instruction (ROI) team is here to help you:

  • with your research
  • with any library-related need
  • discover new sources
  • find answers to all your questions

Reference Services

The Reference Desk on the 4th floor of Healey Library provides help with directional questions and basic instructional assistance. These interactions are limited to a 10-minute window to allow our Reference Desk staff to serve as many patrons as possible throughout the day.

If your question requires more time than 10 minutes, you will be directed to schedule a research consultation with a Reference Librarian via our online booking tool. These consultations are generally scheduled 9:00am-5:00pm Monday-Friday. Consultation times may be arranged outside of the available posted times by contacting the librarians at Library.Reference@umb.edu.

If you need assistance with signing up for a consultation or with contacting a Reference Librarian to arrange an alternate meeting time, please ask for help at the 4th floor Reference Desk or call 617.287.5940.

The consultation services offered by the Healey Library Faculty Librarians offer you personalized, in-depth, hands-on assistance with and instruction in locating and accessing Healey Library’s licensed resources, high-quality open access research materials, and the research resources of other libraries when needed. Research consultations typically last an hour, and more time may be allotted as needed for in-depth projects.

All library patrons are welcome to sign up for a consultation. If you require an accommodation, such as the use of a screen reader or other assistive technology, please let us know in advance, if possible, so that the librarians may make the necessary arrangements for your meeting. You may also contact the reference librarians at Library.Reference@umb.edu with any questions about the electronic accessibility of any of our resources.

Please see our Reference and Research Consultation Services Policies for more information and guidance about the services we provide our patrons.

Library Instruction Services

Find more information about library instruction.


Monday–Friday: 9 a.m.–5 p.m.