UMass Boston News

An Appreciative Inquiry Approach to Resolving Conflict

Event Date: April 06, 2016 - 1 p.m.
Event Type: Open to public
Location: Online Training
Event Cost: Free and open to the public

Conflict resolution has long been dealing with the problem of the conflict. This webinar introduces a different way of looking at and reframing conflict in ways that heal and restore relationships and gain win-win outcomes — at work, at home, across disciplines.

The series will be facilitated by Jen Hetzel Silbert. Jen has an unshakable belief that people can create anything they set their mind to. A skilled community facilitator, she knows the art and neuroscience of getting diverse perspectives to think and talk differently. She is a trained restorative practitioner, working in partnership with the Youth Restoration Project to strengthen school communities using this proven means of conflict resolution. In addition to Learning401 curation, Jen is an organization development consultant at Spartina Consulting, which takes her workshops and strategic planning to schools, community organizations, Fortune 500 board rooms, and rural African and Amerindian villages. Jen co-authored the book Positive Family Dynamics: Appreciative Inquiry Questions to Bring Out the Best in Families.

For disability-related accommodations, including dietary accommodations, please visit www.ada.umb.edu two weeks prior to the event.