Collins Center Hosts MassResults Second Annual Performance Management Conference

Event Date: March 20, 2013 - 9 a.m.
Location: Campus Center Ballroom, 3rd Floor


The Edward J. Collins, Jr. Center for Public Management at the John W. McCormack Graduate School of Policy  and Global Studies and the Commonwealth of Massachusetts Executive Office for Administration and Finance will host the second annual Commonwealth of Massachusetts performance management conference, "MassResults: Building a Results Oriented Government."

Who should attend: Senior officers and managers throughout state government

8:00—8:50 a.m.  Registration and Continental Breakfast

8:50—9:05 a.m.  Welcome from Ira Jackson, Dean, John W. McCormack Graduate School of Policy and Global Studies

9:05—9:35 a.m.  Keynote Address: Richard Serino, Deputy Administrator, FEMA

9:35—9:50a.m.  Performance Management: Setting the Foundation
Mark Fine, Director, Strategic Planning & Performance Improvement, Executive Office of Administration & Finance

9:50—10:50 a.m. Plenary Session:  Lessons Learned Implementing Performance Management
Moderated by Dean Jackson with panel composed of Gary Lambert, Assistant Secretary, Operational Services Division; Dr. Julian Harris, Director, MassHealth; Rachel Kaprelian, Registrar, Registry of Motor Vehicles 

10:50—11:05 a.m. Break

11:05—12:05 p.m. Morning Breakout Sessions

• Using Performance Data to Manage
• Program Budgeting
• Measuring Performance

12:05—1:00 p.m. Lunch

1:00—1:10 p.m. Introduction of Governor Deval Patrick

1:10—1:30 p.m. Address by Governor Deval Patrick

1:30—1:45 p.m. Break

1:45—2:45 p.m. Afternoon Breakout Sessions (Repeat of Morning)

2:45—3:00 p.m. Break

3:00—3:40 p.m. Afternoon Plenary Session: MassResults: Building a Results-Oriented Government  
Glen Shor, Secretary, Executive Office of Administration & Finance

3:40—4:00 p.m. Afternoon Plenary Session: Performance Auditing
Suzanne Bump, State Auditor

4:00—4:15 p.m. Closing Remarks

Please support the McCormack Graduate School Service Project, U-ACCESS Food Pantry Food Drive
At all events at the John W. McCormack Graduate School of Policy and Global Studies, we invite you to bring a donation for the UMass Boston food pantry.  Your donation of a non-perishable food item or gift card will support a student struggling to buy food.To volunteer at the pantry or for further information, contact Shirley at 617.287.3195 or

For disability-related accommodations, please call UMass Boston Customer Service at 617.287.4000, email or complete the form at

Parking information: please visit our website.


For disability-related accommodations, including dietary accommodations, please visit two weeks prior to the event.