Delivering Results: Implementing Performance Management in Massachusetts

Event Date: February 14, 2012 - 8:15 a.m.
Location: Campus Center Ballroom

Hosted by the Collins Center for Public Management

McCormack Graduate School of Policy and Global Studies

UMass Boston 


Never before have states been under greater pressure to make government more efficient and effective. In today’s environment, government has to stretch every tax dollar to provide needed services. This conference will bring together a broad mix of Massachusetts government leaders, including Governor Deval Patrick and his cabinet, as well as municipal and federal officials, legislators, academics, representatives of public policy foundations and institutes to review how the commonwealth is using performance management to accomplish its goals.

Participants will hear from experts in the field and learn how to use a series of common-sense practices to improve government performance and enhance public trust. Attendees will learn how to establish measurable goals and objectives; how to drive goals and strategies through all levels of their agencies; how to measure outcomes against goals; and how to use data in real time to identify and fix problems.

Program Outline

Arrival, Registration, Continental Breakfast
Welcome from UMass Boston Officials and Introduction of Keynote Speaker
Keynote Speech
Opening Remarks
Plenary Session: Cabinet Presentations
Three Breakout Sessions:
  • Lessons Learned: Barriers to Success
  • Strategic Planning
  • Performance Budgeting
Speaker (Performance Management)
Three Breakout Sessions Repeated
Plenary Session: Pay for Success: Innovation Incentives
Closing Remarks


Why attend?

  • Learn about performance management progress in Massachusetts
  • Learn about performance management and the commonwealth’s FY2013 Budget
  • Hear from subject matter experts and have the opportunity to discuss particular issues with them
  • Share experiences and compare notes on performance management with state government colleagues and other attendees

Open to all, but SEATING IS LIMITED, so register now.

For more information, contact:

Kathleen Corrigan: or 617-287-4824

For disability-related accommodations, including dietary accommodations, please visit two weeks prior to the event.