White House Expert to Speak on Delivering Effective, Accountable, Trusted Government

Event Date: April 23, 2013 - 5 p.m.
Event Type: Open to public
Location: Campus Center, 3rd Floor, Ballroom

Event update:  This lecture will be streamed live.  Bookmark this page to watch it on April 23.

The John W. McCormack Graduate School of Policy and Global Studies invites you to a public lecture featuring Shelley H. Metzenbaum, PhD, associate director for performance and personnel management at the Office of Management and Budget, Washington, DC.

Metzenbaum is the recipient of the 2013 Robert C. Wood Professorship in Public and Urban Affairs.

Tuesday, April 23, 2013 from 5–7:30 p.m.


  •     What role does leadership, design, and implementation play in effective government?
  •     Are government leaders measuring the correct outcomes?
  •     Do good policies translate into good public services?
  •     How do we make performance management work across all levels of government?
  •     Does the government need to do more to acknowledge poor performance (and then do something about it)?


  • Margaret "Maggie" Hassan, Governor of New Hampshire
  • Peter Canellos, Editor of Boston Globe Editorial Page
  • Ron Marlow, MSPA student and Assistant Secretary for Access and Opportunity, Massachusetts Executive Office for Administration and Finance
  • Michael Johnson, Associate Professor of Public Policy and Public Affairs

Moderator: Robert Turner, Boston Globe Fellow and Senior Advisor, Commonwealth Compact

A question and answer session will follow the panel discussion. A reception with light refreshments will precede the lecture.

See the program for complete schedule and panelist biographies.

Please RSVP to rashelle.brown@umb.edu


Shelley H. Metzenbaum is recognized as one of the nation's leading experts in the field of performance management and measurement in the public sector. 

Metzenbaum is the associate director for performance and personnel management at the White House Office of Management and Budget. She was appointed in September 2009. She manages the day-to-day implementation of the administration's approach to federal government performance management.  President Obama's vision for the government is to make it leaner, smarter and more effective. This means using taxpayer dollars in the most effective and cost-efficient ways we can, continually searching for better ways to serve the American people through spreading what works and cutting what doesn't. Metzenbaum is at the forefront of this effort.

She previously served as founding director of the Collins Center for Public Management at the University of Massachusetts Boston's John W. McCormack Graduate School of Policy and Global Studies, associate administrator for regional operations and state/local relations at the U.S. EPA, and held numerous other posts in government at the federal, state, and local levels as well as in academia.

She is a fellow of the National Academy of Public Administration and holds a PhD in public policy from Harvard's Kennedy School of Government.

She has authored many publications, articles, and case studies on performance management, leadership, and accountability.


Please support the McCormack Graduate School Service Project, U-ACCESS Food Pantry Food Drive

At all events at the John W. McCormack Graduate School of Policy and Global Studies, we invite you to bring a donation for the UMass Boston food pantry.  Your donation of a non-perishable food item or gift card will support a student struggling to buy food.

To volunteer at the pantry or for further information, contact Shirley at 617.287.3195 or u-access@umb.edu.

For disability-related accommodations, contact UMass Boston Customer Service at 617.287.4000, email customer.service@umb.edu or complete the form at www.ada.umb.edu.

For disability-related accommodations, including dietary accommodations, please visit www.ada.umb.edu two weeks prior to the event.