StatNet Meeting on Performance Management for Departments of Public Works

Event Date: December 13, 2012 - 10 a.m.
Location: Charlton Public Library, Main Street, Charlton, MA

Thursday, December 13, 2012 10 a.m.—3 p.m.

StatNet is a network of municipal officials using CitiStat or other data-driven performance management approaches. The group gathers three times per year for in-depth discussion of municipal governance and works on other collaborative efforts.

RSVP: Participants should complete and return this survey by Monday, December 3 to our StatNet Coordinator:

Agenda: The StatNet analysts will create a presentation to be discussed at the meeting based on the data submitted. Topics might include: work order systems, building maintenance, fleet maintenance, water, parks/cemeteries/lawn mowing, snow removal, outsourcing, and solid waste/recycling.

If you have any questions, please do not hesitate to contact Amy Dain at or  Michael Ward, our director of municipal services at

Directions to the Charlton Public Library

From the East:
    MA Pike W to exit 10 (Auburn/Worcester)
    Follow signs to Rte 12 S
    Follow Rte 12 S until it becomes US-20 W
    Follow US-20 W for 5.4 miles
    Turn left at the lights at CVS onto North Main St.
    The library is .8 miles on the right
    Parking is behind the library

From the West:
    MA Pike E to exit 9 (Sturbridge)
    Merge onto US-20 E via exit 3A towards Charlton
    Stay on US-20 E for 7 miles
    Take a right at the lights at McDonald's onto Masonic Home Rd.
    Turn right onto Main St. at the stop sign
    The library is less than ½ mile on the right
    Parking is behind the library


The Edward J. Collins, Jr. Center for Public Management is part of the John W. McCormack Graduate School of Policy and Global Studies.


For disability-related accommodations, including dietary accommodations, please visit two weeks prior to the event.