UMass Boston News

Video Resources

This list of resources is intended to direct UMass Boston faculty and staff to the appropriate personnel on campus who can assist with different aspects of video production.

AV Services

UMass Boston's AV Services is a full-service video production facility capable of producing broadcast-quality programming. Their professional staff can assist you with all phases of program development, video production, and post-production.

How They Can Help

The AV Services staff can:

  • provide Echo 360/PCAP Classroom Capture Services*
  • provide videoconferencing and webinar support for Lifesize, Polycom, WebEx, Zoom, Skype, etc.
  • provide special event audio/visual (A/V) support: record your event, stream it live, make DVDs for archival purposes, and post the video online and on the UMass Boston YouTube channel*
  • duplicate DVDs, CDs, and videotapes*
  • facilitate captioning of videos uploaded to the Brightcove video player and embedded on*
  • shoot, edit, and work with you to produce videos that can be posted to your website and/or the UMass Boston YouTube channel*
  • create slides and post them on the UMB TV monitors across the campus

Equipment and Facilities

  • Broadcast-quality video production and post-production equipment, including Final Cut Pro video editing services
  • LifeSize HD and Tandberg and Polycom SD videoconferencing equipment
  • Skype conferencing and webinar support
  • Verizon broadcast fiber link
  • 30'x30' television studio
  • Three multimedia distance learning classrooms

How to Get Help

*Contact John Jessoe for rates
Phone: 617.287.5981
Location: Healey Library, Lower Level (go to the double set of green doors to the right of the Instructional Technology Center (ITC) main office and ring the doorbell)

eLearning and Instructional Support

eLearning and Instructional Support offers faculty and staff a variety of multimedia and instructional support. Several consultants, including instructional designers, media production specialists, and graduate students are available in the DLS to assist with multimedia projects, web 2.0 tools, applications, and online, blended, and web-enhanced courses.

How They Can Help

The eLearning and Instructional Support staff can:

  • provide insight, training, and guidance about what goes into a video through the Video Production Workshop
  • shoot, edit, and help faculty and staff produce videos for posting on UMass Boston’s YouTube channel
  • assist in putting content on UMass Boston’s iTunesU channel
  • help in the creation of motion or animated graphics
  • create podcasts

How to Get Help

Phone: 617.287.5977
Location: Healey Library, 3rd Floor (next to the IT Service Desk and the Media Group Viewing Room)

Web Services

Web Services delivers web services, designs, and updates UMass Boston-hosted websites, and maintains and updates the web servers. Web Services provides consulting services with regard to data, site design, and other web-related technologies.

How They Can Help

Colleges, departments, and centers are encouraged to work with Web Services to create a specific playlist on the UMass Boston YouTube channel. Web Services can assist with the uploading of videos to the UMass Boston YouTube channel, as well as assist with branding on college, department, and center YouTube pages.

All videos that are on the UMass Boston YouTube channel must be approved by Digital Communications Editor Colleen Locke or Senior Web Designer Lisa Link. See: Video Guidelines: Approval Process.

How to Get Help

For YouTube specific requests, go to, include “YouTube” in the “Summary” of your request.

You will need to provide Web Services with your video file, a title, description of your video, and, if relevant, a URL for more information.

Contact Lisa Link
Phone: 617.287.5301

Office of Communications

The Office of Communications produces high-profile videos for the university.

All videos embedded on pages must be approved by the Office of Communications. See: Video Guidelines

You can email your files to or put them on a flash drive or DVD and bring them to the third floor of the Quinn Administration Building. Once the videos are cleared for posting and uploaded into the Brightcove player, the official video system for all UMass campuses.

The office will contact AV Services and their staff will send the file to Automated Sync Technologies (AST) for captioning. Be aware that your office/college/department/center will be responsible for captioning costs. See: ADA Compliancy and ADA Compliancy Procedures.

How They Can Help

The Office of Communications can:

  • upload approved videos into the Brightcove player
  • help you formulate your video concept and develop a writing, shooting, and editing plan (See: Video Production Guide)
  • produce a video (See: Request Form)

How to Get Help


Contact DeWayne Lehman
Director of Communications
Phone: 617.287.5302