Office of Diversity and Inclusion

ADA-AA/ Section 504 Complaint Procedure

ADA-AA and Section 504 of the Rehabilitation Act Complaint Procedure

The University of Massachusetts Boston has adopted an internal complaint procedure for prompt and equitable resolution of complaints alleging any action prohibited by federal regulations implementing Section 504 of the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act Amendments Act of 2008 (ADA-AA). Section 504 and ADA-AA state, in part, that "no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by such an entity."

Complaints include, but are not limited to, a denial of a requested accommodation, the inadequacy of an accommodation, the inaccessibility of a program or activity due to disability, or discrimination or harassment based on disability.

All such complaints should be addressed to the attention of the ADA Compliance Officer who has been designated to coordinate the University's ADA-AA and Section 504 compliance efforts.

Dr. Lori Corcoran
Director of Diversity ADA Compliance Officer
Deputy Title IX Coordinator
Office of Diversity and Inclusion
100 Morrissey Boulevard, Quinn 3/022A
Boston, MA 02125-3393
Tel: (617) 287-6587
Fax: (617) 265-4833
VP: 617.379.2343

 ADA-AA/Section 504 Complaint Form and Internal Complaint Procedures

Before filing a complaint, the complainant is encouraged to contact the supervisor of the department or office in which the alleged violation occurred. The supervisor should evaluate the situation and attempt an informal resolution. 

Office of Diversity and Inclusion

Quinn Administration, 03, 025
Phone: 617.287.4818
Fax: 617.287.4833
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