Help
Questions
Ask a Librarian your questions. A reference librarian will respond within 1-2 business days.
ASK 24/7! provides 24-hours-a-day, 7-days-a-week assistance by UMass Boston librarians and other academic librarians on college campuses throughout the U.S.
Text us at 617.826.9978. A UMB reference librarian will respond within 1-2 business days.
Call us at 617.287.5940 for the Reference Service Desk during staffed hours.
Visit us on the Healey Library’s 4th floor Reference Service Desk during staffed hours, or request an appointment with a reference librarian.
During weekend and evening hours, visit the 2nd floor Circulation Desk for assistance. A staff member there will get you started and will consult a librarian, if needed.
Research Tools
Research Guides cover a variety of general research topics such as, evaluating sources and search strategies.
Online Reference Collection is a great place to find background material for your research.
Library Glossary provides definitions of commonly used library terms.
Citation Tools
Citing Sources provides links to reliable web sites that guide students through citation styling, academic writing, avoiding plagiarism, etc.
EndNote Web is a component of EndNote and ISI Web of Knowledge. It is Web-based reference organizer and collaboration tool.
RefWorks is a web-based citation management tool that facilitates collecting and organizing references and formatting research papers.
Zotero is a Firefox browser extension that lets you collect, manage, and cite a multitude of resources while surfing the Internet.
Related assistance
Academic Support Programs provide tutoring and academic instruction to students.
IT Service Desk helps with issues related to computer hardware, software, printing or the network.
IT Training Portal offers workshops for the UMB community.
