GRAD > HMS G > 627
Students will be able to use performance monitoring as a results-oriented management tool. They will be able to conduct periodic measurement of progress toward explicit short- and long-term objectives and report the results to decision makers. Students will understand how performance monitoring can help managers make better decisions. They will also know the kinds of problems that arise in developing and implementing performance monitoring systems, and how to address these challenges. The ultimate goal is that students will be able to oversee the design and implementation of effective performance monitoring systems.