UMass Boston provides a variety of tools to access and maintain your university email account and manage your password. Your UMass Boston email address is used by the university to notify you of important information and should be checked regularly. Click the link below to access your mail via the web.
For information on our Office 365 email service, see our UMass Boston Email FAQ.
Your UMass Boston password gives you access to numerous services, including email, WISER, Blackboard, blogs, wikis, and the university's Wi-Fi networks. For this reason, we take many cautions to protect your password, and you should too. Do not share your password with anyone and do not fall for phishing scams. If criminals gain access to your email login credentials, it could cause you to lose access to needed services and create disruptions to the entire university. You can change your password by visiting the link below.
Important: Do not include the @umb.edu when logging in, and leave the domain set to COMPSERVDOM!
Once you have logged in to password self-service, please create a profile. (You will be asked to do this automatically the This will enable you to use your security questions to reset your password even if you don't know what it is. If you do not create a profile for yourself, there may be a delay in changing your password. A brief guide to using this system and answers to some common questions can be found by reading the MyPassword documentation.
Following are the complexity rules you must follow when changing your UMass Boston password. Please note that meeting our complexity rules does not necessarily mean you have a good password. Please also use a good password checker (be sure to also click the "Dictionary attack check" button below the cracking time estimate!).
- Passwords must have a minimum length of eight (8) characters - but more is better!
- Passwords must include at least 3 out of 4 of the following:
- upper-case letters (A-Z)
- lower-case letters (a-z)
- symbols or special character (%, &, *, $, etc.)
- numbers (0-9)
- Passwords cannot contain all or part of your email address
- Passwords expire after 180 days
- Passwords cannot be re-used
If you cannot log in to password self-service and have not created a profile, call the IT Service Desk at 617.287.5220 or visit us on the third floor of the Healey Library during our regular business hours. Please note that we do not process password requests by email.
For more information on protecting your confidential information, please see: