Campus Administrative Systems
UMass Boston IT Services support the administrative functions of the campus, including human resources, finances, purchasing, event management, document sharing, service management and database services.
25Live is an event management system to locate and assign everything needed for an event, without conflict and within availability. For more information, go to the Event Management page.
HR Direct is used to manage and process human resource data and provides a full range of reporting and analysis tools, from interactive dashboards to ad hoc reports. For more information, visit the HR Direct page.
PeopleSoft Finance manages financial transaction entry and reporting, including general ledger, budgeting, asset management, and grant management. For links to financial systems, visit the Controller's Office page.
Perceptive Experience is used to scan or import documents electronically into a document imaging system that ensures compliance and easy retrieval of vital university information. For information the web-based client, go to the Perceptive Experience landing page. For information about Perceptive Content, the desktop client, go to Document Imaging
Access the Self Service Portal (all users)
Log in to ServiceNow (support staff)
ServiceNow is a service management platform used to track IT-related incidents and requests reported by UMass Boston faculty, staff, and students. For more information, visit our Service Now page.
WISER (Web Information Systems for Everyone Remix) hosts student-related information, such as courses, grades, and financial information for students and faculty. For more information, visit the WISER homepage.
The IT Service Desk and Live Chat are staffed Monday to Friday: 9:00 am to 5:00 pm.