UMass Boston

Campus Administrative Systems

UMass Boston IT Services support the administrative functions of the campus, including human resources, finances, purchasing, event management, document sharing, service management and database services.

25Live

Log in to 25Live

25Live is an event management system to locate and assign everything needed for an event, without conflict and within availability. For more information, go to the Event Management page.

BuyWays

Log in to BuyWays

BuyWays is the purchasing system for UMass. For access, please complete the Controller's Office form and register for training with UPST.

HR Direct

Log in to HR Direct

HR Direct is used to manage and process human resource data and provides a full range of reporting and analysis tools, from interactive dashboards to ad hoc reports. For more information, visit the HR Direct page.

PeopleSoft Finance

Log in to Finance

PeopleSoft Finance manages financial transaction entry and reporting, including general ledger, budgeting, asset management, and grant management. For links to financial systems, visit the Controller's Office page.

Perceptive Experience

Log in to Perceptive Experience

Perceptive Experience is used to scan or import documents electronically into a document imaging system that ensures compliance and easy retrieval of vital university information. For information the web-based client, go to the Perceptive Experience landing page. For information about Perceptive Content, the desktop client, go to Document Imaging

ServiceNow

Access the Self Service Portal (all users)

Log in to ServiceNow (support staff)

ServiceNow is a service management platform used to track IT-related incidents and requests reported by UMass Boston faculty, staff, and students. For more information, visit our Service Now page.

WISER

Log in to WISER

WISER (Web Information Systems for Everyone Remix) hosts student-related information, such as courses, grades, and financial information for students and faculty. For more information, visit the WISER homepage.

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Information Technology Services
Healey Library, 3rd Floor
 617.287.5220
 ITServiceDesk@umb.edu

Contact Us

The IT Service Desk and Live Chat are staffed Monday to Friday: 9:00 am to 5:00 pm.

Information Technology Services
Healey Library, 3rd Floor
Phone:  617.287.5220
 ITServiceDesk@umb.edu