UMass Boston Email & Office 365
Log in with your username, which is your full UMass Boston email address including @umb.edu and password, followed by a secondary authentication step for added security. For a step-by-step guide on setting up Multi-Factor Authentication (MFA), consult the MFA setup documentation.
Unauthorized use is prohibited. Use of this service means you agree to all UMass Boston IT Services policies.
New to UMass?
- Email accounts are created automatically upon enrollment or employment.
- New students must complete their enrollment (e.g. pay their new student deposit) before they can use email.
- New faculty & staff must be active in the HR system before claiming their account.
- If you are new to UMass Boston, you can claim your account online.
About Your UMass Boston Email
- Your UMass Boston email address is how the university notifies you of important information. Check it often! Visit the UMass Boston Email FAQ for more information.
- Webmail includes versions of Microsoft Office apps that can be used online or installed via the web.
- Want something more than webmail? Try the Outlook desktop app! You can also use Apple Mail and Microsoft Outlook to access your account.
Faculty & Staff Information
- Visit the Email for Faculty & Staff page for more information about using your UMass Boston email address for university communications.
- Please Note: Lyris List Manager is discontinued. Use Office 365 Groups for mass mailing, which offers distribution lists, shared calendars, and storage. Non-UMass Boston emails can be added as guests.
Phishing Warning!
Information Technology will never ask you for your username and password via email. Phishing emails attempt to deceive the recipient into giving up private information in a response to a message or by leading the recipient to a fraudulent website. See our Phishing page for more information. Check out our security guidelines to stay safe online.
Help & Documentation
Need Help?
- If you are unable to access your email try to Clear browser history, cookies, and cache.
- If webmail issues persist, contact the IT Service Desk via IT Self Service Portal Live Chat, email ITServiceDesk@umb.edu, or call 617.287.5220.
Documentation
We have lots of how-to articles about this service to help you learn more about UMass Boston Email.
- Visit our UMass Boston Email Knowledge Base.