UMass Boston

Email for Students - First Login

UMass Boston provides you with email (with 50 GB of storage), calendar, Microsoft Office apps (web based and on your computer or iPad), and document storage for you to use as long as you are an active student. In addition, your campus user ID and password provide access to WISER, Blackboard, campus Wifi, and more. This page will get you started in just a few easy steps!

  1. Your campus user ID and email address will be sent to your personal email address if you provided it to us, or to your home via U.S. postal mail. This will also contain a link to our Account Claiming web page, which will allow you to set up your security questions and password. Be sure to create a good password - see our password security page for tips on creating a good password.

    Request Email Account Form

  2. Go to and log in with your full UMass Boston email address (ending in and your new password.

    Log in to webmail

  3. If you get the message: Something went wrong. :-(
    The most likely reason is that your mailbox has not been created yet. Please try again in an hour. You will still be able to use your campus user ID and password to access WISER and other services.

  4. After logging into webmail, you will be prompted to select the language and time zone for the account. The time zone for Boston is GMT–05:00 Eastern Standard Time (US and Canada). Save your choices and you will be taken to your inbox.

  5. Remember to sign out when you're done by choosing "Sign out" from the menu that appears when you click your name. (Always log out of WISER, Blackboard, etc., when you have finished, as well, to protect your privacy.)

  6. For students who become staff employees, once HR lists you as an active employee, your account will be adjusted to grant employee access rights automatically. The UMass system has a one email account policy; your student account will continue to work as a staff/faculty email. 

If you need further help, please contact the IT Service Desk.

Information Technology Services
Healey Library, 3rd Floor