UMass Boston

Area of Expertise

Marketing Communications, Public Relations, Business Communications, Public Speaking, Customer Relationship Management, Entrepreneurship, Services Marketing

Degrees

MEd, Northeastern University

BS, Salem State College

Professional Publications & Contributions
  • Author, Spa Business Strategies: A Plan for Success 2E ©2010 and 1E ©2006.
  • Author Spa Business Strategies Workbook ©2010.
  • Author Spa Business Strategies Course Management Guide and Instructor Support Slides ©2010
  • Author, Estratėgias de Negócios Para Salões de Beleza e Spas. (Portuguese translation of Spa Business Strategies, ©2010 Milady, a part of Cengage Learning; ©2011, Cengage Learning Edicoes, Ltda).
  • Contributing Author of the Business and Communication Skills, Milady’s Standard Esthetics Fundamentals 11E ©2013, 10E ©2009 and 9E ©2004.
  • Contributing Author of the Business and Communication Skills, Milady’s Standard Advanced Esthetics 2E ©2013 and 1E ©2010.
  • Editor and Contributing Author of the Business and Communication Skills, Milady’s Standard Comprehensive Training for Estheticians ©2003.

Additional Information

Marketing & Public Relations Consultant specializing in the Health, Beauty and Wellness Industry, Author, Public Speaker