Marketing Communications, Public Relations, Business Communications, Public Speaking, Customer Relationship Management, Entrepreneurship, Services Marketing

MEd, Northeastern University
BS, Salem State College

• Author, Spa Business Strategies: A Plan for Success 2E ©2010 and 1E ©2006.
• Author Spa Business Strategies Workbook ©2010.
• Author Spa Business Strategies Course Management Guide and Instructor Support Slides ©2010
• Author, Estratėgias de Negócios Para Salões de Beleza e Spas. (Portuguese translation of Spa Business Strategies, ©2010 Milady, a part of Cengage Learning; ©2011, Cengage Learning Edicoes, Ltda).
• Contributing Author of the Business and Communication Skills, Milady’s Standard Esthetics Fundamentals 11E ©2013, 10E ©2009 and 9E ©2004.
• Contributing Author of the Business and Communication Skills, Milady’s Standard Advanced Esthetics 2E ©2013 and 1E ©2010.
• Editor and Contributing Author of the Business and Communication Skills, Milady’s Standard Comprehensive Training for Estheticians ©2003.

Professional Qualifications

Marketing & Public Relations Consultant specializing in the Health, Beauty and Wellness Industry, Author, Public Speaker